Swan Surgery, Bury St Edmunds, Suffolk

Swan Surgery is one of the leading GP practice in Bury St Edmunds and it is located at Northgate Business Park, Bury St. Edmunds, Bury St Edmunds, Suffolk, IP33 1AE. Patients can contact Swan Surgery at 01284 750011 for appointments. Services offered by Swan Surgery are Smoking cessation clinic, COPD clinic with spirometry, Travel health with yellow fever, Long-Acting Reversible Contraception (LARC - eg IUD or implant), Joint injections, Minor surgery (e.g. removal of moles and skin lesions) - provided in-house and others. Swan Surgery GP has total 12705 registered patients, out of this there are 6443 female registered patients and 6262 male registered patients. It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. Swan Surgery has medical staff of 10 to cater to your healthcare needs. NHS West Suffolk CCG is responsible for effective clinical commissioning of Swan Surgery.

Swan Surgery address, phone number, fax number, website, email etc. details are mentioned as below. Patients can call on the below given phone number for appointments.

Name	Swan Surgery
Organization code	D83610
Address	Northgate Business Park, Bury St. Edmunds Bury St Edmunds, Suffolk, IP33 1AE
Phone number	01284 750011
Fax number	01284 770465
Website	http://www.swansurgery.org.uk/
Email	admin.swansurgery@nhs.net
Commissioner	NHS West Suffolk CCG
Electronic Prescription Service	Available

Swan Surgery opening timing for reception and surgery are as mentioned below for complete week. Patients can book their appointments accordingly.

• Reception times
• Surgery times

Swan Surgery have following clinics at their center and they provide below mentioned services to the patients.

Smoking cessation clinic	COPD clinic with spirometry
Travel health with yellow fever	Long-Acting Reversible Contraception (LARC - eg IUD or implant)
Joint injections	Minor surgery (e.g. removal of moles and skin lesions) - provided in-house
Asthma Clinic	Vasectomy
Primary care counselling service	Dressings clinic (nurse led)
Pharmacy available on-site	Learning disability health check
Child Immunisations	Hormonal injections/implants
Travel health without yellow fever	Vascular testing (D-dimer and Dopler)

Swan Surgery has following Accessibility and Parking facilities available which can be availed by incoming patients.There are 10 medical staff working at Swan Surgery. Following are the staff details who work at Swan Surgery with their name, job tittle and GMC Number.

Name	Job title	GMC Number
Dr Peter Neale	General Practitioner	7016928
Dr Matthew Mailey	General Practitioner	6154905
Dr Evelin Hanikat	General Practitioner	6118365
Dr Kirsty Reid	General Practitioner	4034944
Dr Emma Derbyshire	General Practitioner	4108555
Sarah Ward	Healthcare Assistant
Lisa Coleman	IT Co-Ordinator/ Manager
Emma Carter	Other
Mr Kevin Whomes	Other
Susan Wells	Practice Nurse

Some measuring parameters of Swan Surgery are taken and their fetched values are as mentioned below.

Measure	Value
Antibiotic Prescribing	items per standardised prescribing unit (see definition)
Cancer Detection Rate	52.08% detected by practice, out of 48 new diagnoses.
Care Quality Commission Inspection Ratings	Good
Cervical Cancer Screening	77.0% screened, of 3269 eligible women.
Dementia - Face to Face Reviews	95.12% reviewed by GP, out of 123 patients diagnosed.
Diabetes - Managing Blood Glucose Level (HbA1c)	90.96% within a recommended level, out of 365 patients.
Flu vaccinations - Aged 65 and over group	76.5% vaccinated, of 1619 eligible people.
Flu vaccinations - Under 65 At Risk Groups	45.7% vaccinated, of 1435 eligible people.
High Blood Pressure Management	82.63% with recommended measurement, out of 1,307 patients.
Mental Health – Comprehensive Care Planning	97.56% with a plan, out of 82 patients.
Patient Experience - Confidence and Trust in healthcare professional	99.02% had confidence, of 146 respondents.
Patient Satisfaction with GP Practice Appointment Times	72.58% were satisfied, of 139 respondents.
Percentage of children aged 1 completed primary course of 5:1 vaccine	98.47% vaccinated.
Proportion of children aged 2 with Haemophilus influenzae type b and Meningitis C booster vaccine	95.73% vaccinated.
Proportion of children aged 2 with Measles, Mumps and Rubella vaccine	94.87% vaccinated.
Proportion of children aged 2 with pneumococcal conjugate booster vaccine	96.58% vaccinated.
Stroke prevention: medication for patients with atrial fibrillation	92.41% treated, out of 145 patients.

Swan Surgery GP has 12705 registered patients out of this it has 6443 female registered patients and 6262 male registered patients.
Total number of male patients and female patients

Number of male and female patients, grouped by 10 years


Swan Surgery has total of 12752 registered patients as per Patient Online Management Information (POMI) system as on 30-Sep-22

Online Appointments

Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for booking and/or cancelling appointments through the Principal system	Online booking of appointments and cancelling is enabled
Total number of 'online patients' registered to use an online Patient Transactional Service to book and/or cancel appointments	2769
Total number of appointment scheduling or cancelling transactions using an Online Patient Transaction Service within the reporting month	764

Online Prescription Order

Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for ordering repeat prescriptions through the Principal system	Online prescription ordering is enabled
Total number of 'online patients' registered to use an online Patient Transactional Service to order repeat prescriptions	5756
Total number of prescriptions ordered using an Online Patient Transaction Service. (Note that ordering several items at once to be counted as one prescription).	683

Online Patient Record Access Service

Functionality status of the Practice system for enabling the use of online Patient Record Access Services for 'online patients' to view their Detailed Coded Care Record	Patients can view detailed coded records online
Total number of 'online patients' registered to use an online Patient Record Access Service to access elements of the Detailed Coded Care Record	968
Total number of accesses of a patient record by an 'online patient' with Detailed Coded Care Record access.	896

Map and Direction

Angel Hill Surgery Location: 1 Angel Hill Bury St Edmunds, Suffolk, IP33 1LU Phone: 01284 753008 Website: www.angelhillsurgery.co.uk

Ixworth Surgery Location: Peddars Close, Thetford Road, Ixworth Bury St Edmunds, Suffolk, IP31 2HD Phone: 01359 230252 Website: http://www.ixworthsurgery.co.uk

Market Cross Surgery Location: 7 Market Place, Mildenhall Bury St Edmunds, Suffolk, IP28 7EG Phone: 01638 713109 Website: https://www.marketcross-surgery.co.uk

Mount Farm Surgery Location: Lawson Place Bury St Edmunds, Suffolk, IP32 7EW Phone: 01284 769643 Website: http://www.mountfarm.com

Reynard Surgery Location: Turnpike Road, Red Lodge Bury St Edmunds, Suffolk, IP28 8LB Phone: 01638 552211 Website: NA