Alexandra & Crestview Surgeries, Lowestoft, Suffolk

Alexandra & Crestview Surgeries is one of the leading GP practice in Lowestoft and it is located at Alexandra Road, Lowestoft, Suffolk, NR32 1PL. Patients can contact Alexandra & Crestview Surgeries at 01502 526060 for appointments. Services offered by Alexandra & Crestview Surgeries are Minor surgery (e.g. removal of moles and skin lesions) - provided in-house, Smoking cessation clinic, Baby clinic with health visitor, Learning disability health check and others. Alexandra & Crestview Surgeries GP has total 14845 registered patients, out of this there are 7367 female registered patients and 7478 male registered patients. It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. Alexandra & Crestview Surgeries has medical staff of 18 to cater to your healthcare needs. NHS Norfolk And Waveney CCG is responsible for effective clinical commissioning of Alexandra & Crestview Surgeries.

Contact Information

Alexandra & Crestview Surgeries
Alexandra Road
Lowestoft, Suffolk, NR32 1PL
01502 526060

GP Profile

Alexandra & Crestview Surgeries address, phone number, fax number, website, email etc. details are mentioned as below. Patients can call on the below given phone number for appointments.
NameAlexandra & Crestview Surgeries
Organization codeD83002
AddressAlexandra Road
Lowestoft, Suffolk, NR32 1PL
Phone number01502 526060
Fax number01502 531526
Websitehttp://www.alexandracrestviewsurgeries.co.uk
Email-
CommissionerNHS Norfolk And Waveney CCG
Electronic Prescription ServiceAvailable

Opening times

Alexandra & Crestview Surgeries opening timing for reception and surgery are as mentioned below for complete week. Patients can book their appointments accordingly.
Monday08:00-18:30
Tuesday08:00-18:30
Wednesday08:00-18:30
Thursday08:00-18:30
Friday08:00-18:30
Monday08:00-18:30
Tuesday08:00-18:30
Wednesday08:00-18:30
Thursday08:00-18:30
Friday08:00-18:30

Services & Clinics

Alexandra & Crestview Surgeries have following clinics at their center and they provide below mentioned services to the patients.
Minor surgery (e.g. removal of moles and skin lesions) - provided in-houseSmoking cessation clinic
Baby clinic with health visitorLearning disability health check

Facilities

Alexandra & Crestview Surgeries has following Accessibility and Parking facilities available which can be availed by incoming patients.
Accessibility
Disabled parking Yes
Disabled WC Yes
Induction loop Yes
Step free access Yes
Wheelchair access Yes
Parking
Car Parking Yes
Cycle parking Yes
Disabled parking Yes

Staff

There are 18 medical staff working at Alexandra & Crestview Surgeries. Following are the staff details who work at Alexandra & Crestview Surgeries with their name, job tittle and GMC Number.
NameJob titleGMC Number
Mrs Susie BakerAdministrator
Mrs Tracy DowsonAdministrator
Mrs Tracey HintonAssistant Practice Manager
Dr A EmmersonGeneral Practitioner2837190
Dr James AtkinsGeneral Practitioner2991780
Dr Ravinder LallGeneral Practitioner2731287
Ms Ana SwainHealthcare Assistant
Ms Marsala LittleboyHealthcare Assistant
Mrs Emma WilsonNurse Practitioner
Mr Matthew BensonNurse Practitioner
Ms Ann GuymerNurse Practitioner
Mrs Janette HunterPractice Manager
Ms Stephanie SkwarkaPractice Nurse
Ms Mary MoranPractice Nurse
Mrs Rebecca CooperPractice Nurse
Jayne StandenPractice Nurse
Ms Julie ShortenPractice Nurse
Mrs Lynn BurgessSecretary

Performance

Some measuring parameters of Alexandra & Crestview Surgeries are taken and their fetched values are as mentioned below.
MeasureValue
Antibiotic Prescribing items per standardised prescribing unit (see definition)
Cancer Detection Rate41.90% detected by practice, out of 105 new diagnoses.
Care Quality Commission Inspection RatingsRequires Improvement
Cervical Cancer Screening69.4% screened, of 3439 eligible women.
Dementia - Face to Face Reviews77.27% reviewed by GP, out of 88 patients diagnosed.
Diabetes - Managing Blood Glucose Level (HbA1c)63.83% within a recommended level, out of 918 patients.
Flu vaccinations - Aged 65 and over group73.3% vaccinated, of 3198 eligible people.
Flu vaccinations - Under 65 At Risk Groups50.1% vaccinated, of 1708 eligible people.
High Blood Pressure Management77.96% with recommended measurement, out of 2,491 patients.
Mental Health – Comprehensive Care Planning46.58% with a plan, out of 146 patients.
Patient Experience - Confidence and Trust in healthcare professional 92.27% had confidence, of 175 respondents.
Patient Satisfaction with GP Practice Appointment Times47.30% were satisfied, of 161 respondents.
Percentage of children aged 1 completed primary course of 5:1 vaccine90.80% vaccinated.
Proportion of children aged 2 with Haemophilus influenzae type b and Meningitis C booster vaccine82.80% vaccinated.
Proportion of children aged 2 with Measles, Mumps and Rubella vaccine81.72% vaccinated.
Proportion of children aged 2 with pneumococcal conjugate booster vaccine83.87% vaccinated.
Stroke prevention: medication for patients with atrial fibrillation81.36% treated, out of 279 patients.

Registered Patients

Alexandra & Crestview Surgeries GP has 14845 registered patients out of this it has 7367 female registered patients and 7478 male registered patients.
Total number of male patients and female patients

Number of male and female patients, grouped by 10 years


Patient Online Management Information

Alexandra & Crestview Surgeries has total of 14870 registered patients as per Patient Online Management Information (POMI) system as on 30-Sep-22

Online Appointments
Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for booking and/or cancelling appointments through the Principal systemOnline booking of appointments and cancelling is enabled
Total number of 'online patients' registered to use an online Patient Transactional Service to book and/or cancel appointments5271
Total number of appointment scheduling or cancelling transactions using an Online Patient Transaction Service within the reporting month460
Online Prescription Order
Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for ordering repeat prescriptions through the Principal systemOnline prescription ordering is enabled
Total number of 'online patients' registered to use an online Patient Transactional Service to order repeat prescriptions5346
Total number of prescriptions ordered using an Online Patient Transaction Service. (Note that ordering several items at once to be counted as one prescription).1959
Online Patient Record Access Service
Functionality status of the Practice system for enabling the use of online Patient Record Access Services for 'online patients' to view their Detailed Coded Care RecordPatients can view detailed coded records online
Total number of 'online patients' registered to use an online Patient Record Access Service to access elements of the Detailed Coded Care Record772
Total number of accesses of a patient record by an 'online patient' with Detailed Coded Care Record access.1062

Map and Direction






Other GP's in Lowestoft

Andaman Surgery
Location: 303 Long Road
Lowestoft, Suffolk, NR33 9DF

Phone: 01502 517346
Website: https://www.andamansurgery.nhs.uk/
Bridge Road Surgery
Location: 1A Bridge Road, Oulton Broad
Lowestoft, Suffolk, NR32 3LJ

Phone: 01502 565936
Website: http://www.bridgeroadsurgery.nhs.uk
Crestview Medical Centre
Location: 141 Crestview Drive
Lowestoft, Suffolk, NR32 4TW

Phone: 01502 526060
Website: http://alexandracrestviewsurgeries.co.uk
High Street Surgery
Location: High Street
Lowestoft, Suffolk, NR32 1JE

Phone: 01502 589151
Website: http://www.highstreetsurgerylowestoft.nhs.uk

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