Alexandra & Crestview Surgeries, Lowestoft, Suffolk

Alexandra & Crestview Surgeries is one of the leading GP practice in Lowestoft and it is located at Alexandra Road, Lowestoft, Suffolk, NR32 1PL. Patients can contact Alexandra & Crestview Surgeries at 01502 526060 for appointments. Services offered by Alexandra & Crestview Surgeries are Minor surgery (e.g. removal of moles and skin lesions) - provided in-house, Smoking cessation clinic, Baby clinic with health visitor, Learning disability health check and others. Alexandra & Crestview Surgeries GP has total 14845 registered patients, out of this there are 7367 female registered patients and 7478 male registered patients. It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. Alexandra & Crestview Surgeries has medical staff of 18 to cater to your healthcare needs. NHS Norfolk And Waveney CCG is responsible for effective clinical commissioning of Alexandra & Crestview Surgeries.

Alexandra & Crestview Surgeries address, phone number, fax number, website, email etc. details are mentioned as below. Patients can call on the below given phone number for appointments.

Name	Alexandra & Crestview Surgeries
Organization code	D83002
Address	Alexandra Road Lowestoft, Suffolk, NR32 1PL
Phone number	01502 526060
Fax number	01502 531526
Website	http://www.alexandracrestviewsurgeries.co.uk
Email	-
Commissioner	NHS Norfolk And Waveney CCG
Electronic Prescription Service	Available

Alexandra & Crestview Surgeries opening timing for reception and surgery are as mentioned below for complete week. Patients can book their appointments accordingly.

• Reception times
• Surgery times

Alexandra & Crestview Surgeries have following clinics at their center and they provide below mentioned services to the patients.

Minor surgery (e.g. removal of moles and skin lesions) - provided in-house	Smoking cessation clinic
Baby clinic with health visitor	Learning disability health check

Alexandra & Crestview Surgeries has following Accessibility and Parking facilities available which can be availed by incoming patients.There are 18 medical staff working at Alexandra & Crestview Surgeries. Following are the staff details who work at Alexandra & Crestview Surgeries with their name, job tittle and GMC Number.

Name	Job title	GMC Number
Mrs Susie Baker	Administrator
Mrs Tracy Dowson	Administrator
Mrs Tracey Hinton	Assistant Practice Manager
Dr A Emmerson	General Practitioner	2837190
Dr James Atkins	General Practitioner	2991780
Dr Ravinder Lall	General Practitioner	2731287
Ms Ana Swain	Healthcare Assistant
Ms Marsala Littleboy	Healthcare Assistant
Mrs Emma Wilson	Nurse Practitioner
Mr Matthew Benson	Nurse Practitioner
Ms Ann Guymer	Nurse Practitioner
Mrs Janette Hunter	Practice Manager
Ms Stephanie Skwarka	Practice Nurse
Ms Mary Moran	Practice Nurse
Mrs Rebecca Cooper	Practice Nurse
Jayne Standen	Practice Nurse
Ms Julie Shorten	Practice Nurse
Mrs Lynn Burgess	Secretary

Some measuring parameters of Alexandra & Crestview Surgeries are taken and their fetched values are as mentioned below.

Measure	Value
Antibiotic Prescribing	items per standardised prescribing unit (see definition)
Cancer Detection Rate	41.90% detected by practice, out of 105 new diagnoses.
Care Quality Commission Inspection Ratings	Requires Improvement
Cervical Cancer Screening	69.4% screened, of 3439 eligible women.
Dementia - Face to Face Reviews	77.27% reviewed by GP, out of 88 patients diagnosed.
Diabetes - Managing Blood Glucose Level (HbA1c)	63.83% within a recommended level, out of 918 patients.
Flu vaccinations - Aged 65 and over group	73.3% vaccinated, of 3198 eligible people.
Flu vaccinations - Under 65 At Risk Groups	50.1% vaccinated, of 1708 eligible people.
High Blood Pressure Management	77.96% with recommended measurement, out of 2,491 patients.
Mental Health – Comprehensive Care Planning	46.58% with a plan, out of 146 patients.
Patient Experience - Confidence and Trust in healthcare professional	92.27% had confidence, of 175 respondents.
Patient Satisfaction with GP Practice Appointment Times	47.30% were satisfied, of 161 respondents.
Percentage of children aged 1 completed primary course of 5:1 vaccine	90.80% vaccinated.
Proportion of children aged 2 with Haemophilus influenzae type b and Meningitis C booster vaccine	82.80% vaccinated.
Proportion of children aged 2 with Measles, Mumps and Rubella vaccine	81.72% vaccinated.
Proportion of children aged 2 with pneumococcal conjugate booster vaccine	83.87% vaccinated.
Stroke prevention: medication for patients with atrial fibrillation	81.36% treated, out of 279 patients.

Alexandra & Crestview Surgeries GP has 14845 registered patients out of this it has 7367 female registered patients and 7478 male registered patients.
Total number of male patients and female patients

Number of male and female patients, grouped by 10 years


Alexandra & Crestview Surgeries has total of 14870 registered patients as per Patient Online Management Information (POMI) system as on 30-Sep-22

Online Appointments

Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for booking and/or cancelling appointments through the Principal system	Online booking of appointments and cancelling is enabled
Total number of 'online patients' registered to use an online Patient Transactional Service to book and/or cancel appointments	5271
Total number of appointment scheduling or cancelling transactions using an Online Patient Transaction Service within the reporting month	460

Online Prescription Order

Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for ordering repeat prescriptions through the Principal system	Online prescription ordering is enabled
Total number of 'online patients' registered to use an online Patient Transactional Service to order repeat prescriptions	5346
Total number of prescriptions ordered using an Online Patient Transaction Service. (Note that ordering several items at once to be counted as one prescription).	1959

Online Patient Record Access Service

Functionality status of the Practice system for enabling the use of online Patient Record Access Services for 'online patients' to view their Detailed Coded Care Record	Patients can view detailed coded records online
Total number of 'online patients' registered to use an online Patient Record Access Service to access elements of the Detailed Coded Care Record	772
Total number of accesses of a patient record by an 'online patient' with Detailed Coded Care Record access.	1062

Map and Direction

Andaman Surgery Location: 303 Long Road Lowestoft, Suffolk, NR33 9DF Phone: 01502 517346 Website: https://www.andamansurgery.nhs.uk/

Bridge Road Surgery Location: 1A Bridge Road, Oulton Broad Lowestoft, Suffolk, NR32 3LJ Phone: 01502 565936 Website: http://www.bridgeroadsurgery.nhs.uk

Crestview Medical Centre Location: 141 Crestview Drive Lowestoft, Suffolk, NR32 4TW Phone: 01502 526060 Website: http://alexandracrestviewsurgeries.co.uk

High Street Surgery Location: High Street Lowestoft, Suffolk, NR32 1JE Phone: 01502 589151 Website: http://www.highstreetsurgerylowestoft.nhs.uk