Ridgacre House Surgery, Birmingham, West Midlands


Ridgacre House Surgery is one of the leading GP practice in Birmingham and it is located at 83 Ridgacre Road, Quinton, Birmingham, West Midlands, B32 2TJ. Patients can contact Ridgacre House Surgery at 01214 223111 for appointments. Services offered by Ridgacre House Surgery are Long-Acting Reversible Contraception (LARC - eg IUD or implant), Smoking cessation clinic, Travel health with yellow fever, Minor surgery (e.g. removal of moles and skin lesions) - provided in-house, Baby clinic with health visitor, COPD clinic with spirometry and others. Ridgacre House Surgery GP has total 9865 registered patients, out of this there are 5077 female registered patients and 4788 male registered patients. It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. Ridgacre House Surgery has medical staff of 42 to cater to your healthcare needs. NHS Birmingham Crosscity CCG is responsible for effective clinical commissioning of Ridgacre House Surgery.

Contact Information

83 Ridgacre Road, Quinton
Birmingham, West Midlands, B32 2TJ
01214 223111

GP Profile

Ridgacre House Surgery address, phone number, fax number, website, email etc. details are mentioned as below. Patients can call on the below given phone number for appointments.
NameRidgacre House Surgery
Organization codeM85172
Address83 Ridgacre Road, Quinton
Birmingham, West Midlands, B32 2TJ
Phone number01214 223111
Fax number0121 421-3101
Websitewww.ridgacremedicalcentres.com
Email-
CommissionerNHS Birmingham Crosscity CCG
Electronic Prescription ServiceAvailable

Opening times

Ridgacre House Surgery opening timing for reception and surgery are as mentioned below for complete week. Patients can book their appointments accordingly.
Monday08:30-20:00
Tuesday08:30-18:30
Wednesday08:30-19:40
Thursday08:30-18:30
Friday07:30-18:30
Monday08:30-20:00
Tuesday08:30-18:30
Wednesday08:30-19:40
Thursday08:30-18:30
Friday07:30-18:30

Services & Clinics

Ridgacre House Surgery have following clinics at their center and they provide below mentioned services to the patients.
Long-Acting Reversible Contraception (LARC - eg IUD or implant)Smoking cessation clinic
Travel health with yellow feverMinor surgery (e.g. removal of moles and skin lesions) - provided in-house
Baby clinic with health visitorCOPD clinic with spirometry
Anticoagulant monitoring and dosing - provided in-houseChild health and development
Asthma ClinicDrug and alcohol Services
PhlebotomyObesity management clinic
Learning disability health check

Facilities

Ridgacre House Surgery has following Accessibility and Parking facilities available which can be availed by incoming patients.
Accessibility
Disabled parking Yes
Disabled WC Yes
Induction loop Yes
Step free access Yes
Wheelchair access Yes
Parking
Car Parking Yes
Cycle parking Yes
Disabled parking Yes

Staff

There are 42 medical staff working at Ridgacre House Surgery. Following are the staff details who work at Ridgacre House Surgery with their name, job tittle and GMC Number.
NameJob titleGMC Number
Elaine ColeyshawAdministrator
Miss Natalie LampettAdministrator
Mrs Rachael JudgeAdministrator
Mrs Valerie ClarksonAdministrator
Mrs Lois AshrafAdministrator
Miss Josie SmithAssistant Practice Manager
Dr Amy DaviesGeneral Practitioner6120267
Dr Robert SmithGeneral Practitioner7038869
Dr Wanda LeungGeneral Practitioner6166593
Dr Mohammad Hadian-dehkordiGeneral Practitioner6166525
Dr Wakeel JamilGeneral Practitioner4711168
Dr Stephen BrinksmanGeneral Practitioner3169083
Dr Maurice Hugh ConlonGeneral Practitioner3301371
Dr Vanessa Claire ManleyGeneral Practitioner3318382
Dr Philip Bernard SaundersGeneral Practitioner3431533
Dr Martyn Robert Philip HullGeneral Practitioner4278746
Dr Melanie Jane MartinsGeneral Practitioner4500353
Ms Pauline BennisonHealthcare Assistant
Mrs Lynsey PhippsHealthcare Assistant
Sandra WilsonOther
Mr Ian MiddlemissPractice Manager
Mrs Julie ChiltonPractice Manager
Mrs Karen BestonPractice Nurse
Mrs Debi BediPractice Nurse
Mrs Trish MccallumPractice Nurse
Joanne BrooksPractice Nurse
Ms Pat MarshPractice Nurse
Mrs Makiko ChermahiniPractice Nurse
Ms Dawn Butler-sladeReception Staff
Caroline Yeomans Reception Staff
Miss Leigh-anne NemediReception Staff
Mrs Karen HortonReception Staff
Ms Tracy BakerReception Staff
Mrs Carol PenroseReception Staff
Freda ThomasReception Staff
Tracy DeeleyReception Staff
Sallie BirdReception Staff
Claire JonesReception Staff
Denise KillionReception Staff
Kay Wilcox-williamsReception Staff
Mrs Nicola WhiteleySecretary
Helen FoySecretary

Performance

Some measuring parameters of Ridgacre House Surgery are taken and their fetched values are as mentioned below.
MeasureValue
Antibiotic Prescribingitems per standardised prescribing unit (see definition)
Cancer Detection Rate47.7% detected by practice, out of 44 new diagnoses.
Care Quality Commission Inspection RatingsOutstanding
Cervical Cancer Screening81.01% screened, of 2322 eligible women.
Childhood Vaccinations up to Age 2 (score out of 10)score out of 10. Achieved over 90% coverage for 4/4 vaccinations.
Dementia - Face to Face Reviews100.00% reviewed by GP, out of 54 patients diagnosed.
Diabetes - Managing Blood Glucose Level (HbA1c)68.54% within a recommended level, out of 499 patients.
Flu vaccinations - Aged 65 and over group71.3% vaccinated, of 1280 eligible people.
Flu vaccinations - Under 65 At Risk Groups47.5% vaccinated, of 1020 eligible people.
High Blood Pressure Management75.75% with recommended measurement, out of 1270 patients.
Mental Health Comprehensive Care Planning88.68% with a plan, out of 53 patients.
Patient Experience - Confidence and Trust in GP91.7% had confidence, of 131 respondents.
Patient Satisfaction with GP Practice Opening Times83.2% were satisfied, of 129 respondents.
Proportion of children aged 1 with full course of recommended vaccines94.27% vaccinated.
Proportion of children aged 2 with Haemophilus influenzae type b and Meningitis C booster vaccine91.28% vaccinated.
Proportion of children aged 2 with Measles, Mumps and Rubella vaccine90.60% vaccinated.
Proportion of children aged 2 with pneumococcal conjugate booster vaccine91.95% vaccinated.
Stroke prevention: medication for patients with atrial fibrillation86.15% treated, out of 130 patients.

Registered Patients

Ridgacre House Surgery GP has 9865 registered patients out of this it has 5077 female registered patients and 4788 male registered patients.
Total number of male patients and female patients

Number of male and female patients, grouped by 10 years

National Patient Survey

Ridgacre House Surgery GP survey as compared to national survey is as mentioned below. Green means it is better than national average of gp's and red means it is worse than the national average. NA stands for information not available.

Better than National average Worst than National average

MeasureProviderNational Avg.
The proportion of patients who would recommend their GP surgery86 %77.4 %
Percentage of patients rating their experience of making an appointment as good or very goodNA72.7 %
The proportion of respondents to the GP patient survey who gave a positive answer to 'Generally, how easy is it to get through to someone at your GP surgery on the phone'. Higher values are better66.7 %68 %
The proportion of respondents to the GP patient survey who described the overall experience of their GP surgery as good or very good.. Higher values are better92.4 %84.8 %
The proportion of patients rated as Very Good for involving patients in decisions about their care76.7 %74.3 %
The proportion of patients satisfied very much with opening hours79.6%76.2 %
The proportion of patients describe their overall experience of out_of hours as GoodNA66.2 %
The proportion of patients having confidence and trust in this GP91.5 %91.9 %
The proportion of patients having confidence and trust in nurse96.1 %84.5 %
The proportion of patients reported they see or speak to a GP they prefer36.1%55.6 %
The proportion of patients reported that the receptionist is very helpful90.1 %86.7 %
The proportion of patients rated the GP as Very Good for treating with care and concern84.5 %82.8 %
The proportion of patients rated the nurse as Very Good for treating with care and concern90.5 %77.5 %
The proportion of patients reported as Yes, that they are able to get an appointment to see or speak to someoneNA84.3 %
The proportion of patients they have a long standing health condition58.7 %53.5 %
The proportion of patients responding to the questionnaire say that they have a written care plan4.2 %3.2 %
The proportion of patients reported their GP is Good at explaining test and treatment82.9 %81.4 %
The proportion of patients reported the nurse is Good at explaining test and treatment91.3 %76.1 %
*NA : Not Available

Online Patient Transactional Services

Online Patient Transactional Services for Ridgacre House Surgery are as mentioned below.
Number of patients registered at GP9892
Status of online system for booking and/or cancelling appointmentsPatients enabled the feature of book and cancel appointments online
Total number of online patients registered to use the service to book and/or cancel appointments3655
Total number of appointments scheduling or cancelling transactions454
Status of online system for ordering repeat prescriptionsPatients enabled the functionality to allow them to order prescriptions online
Total number of online patients registered to use the service to order repeat prescriptions3655
Total number of prescriptions ordered351
Status of online system for online patients to view their Detailed Coded Care RecordPatients enabled the functionality to allow them to view detailed coded records online

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