Haven Health, Felixstowe, Suffolk

Haven Health is one of the leading GP practice in Felixstowe and it is located at Grange Farm Avenue, Felixstowe, Suffolk, IP11 2XD. Patients can contact Haven Health at 01394 670107 for appointments. Services offered by Haven Health are Asthma Clinic, Child health and development, Minor surgery (e.g. removal of moles and skin lesions) - provided in-house, Learning disability health check and others. Haven Health GP has total 8603 registered patients, out of this there are 4380 female registered patients and 4223 male registered patients. It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. Haven Health has medical staff of 3 to cater to your healthcare needs. NHS Ipswich And East Suffolk CCG is responsible for effective clinical commissioning of Haven Health.

Haven Health address, phone number, fax number, website, email etc. details are mentioned as below. Patients can call on the below given phone number for appointments.

Name	Haven Health
Organization code	D83081
Address	Grange Farm Avenue Felixstowe, Suffolk, IP11 2XD
Phone number	01394 670107
Fax number	01394 282872
Website	http://www.havenhealthsurgery.uk
Email	haven.health@nhs.net
Commissioner	NHS Ipswich And East Suffolk CCG
Electronic Prescription Service	Available

Haven Health opening timing for reception and surgery are as mentioned below for complete week. Patients can book their appointments accordingly.

• Reception times
• Surgery times

Haven Health have following clinics at their center and they provide below mentioned services to the patients.

Asthma Clinic	Child health and development
Minor surgery (e.g. removal of moles and skin lesions) - provided in-house	Learning disability health check

Haven Health has following Accessibility and Parking facilities available which can be availed by incoming patients.There are 3 medical staff working at Haven Health. Following are the staff details who work at Haven Health with their name, job tittle and GMC Number.

Name	Job title	GMC Number
Dr Caroline Scott	General Practitioner	4355270
Dr Paul Harry Driscoll	General Practitioner	3482948
Dr Hannah Bailey-thomas	General Practitioner

Some measuring parameters of Haven Health are taken and their fetched values are as mentioned below.

Measure	Value
Antibiotic Prescribing	items per standardised prescribing unit (see definition)
Cancer Detection Rate	55.17% detected by practice, out of 29 new diagnoses.
Care Quality Commission Inspection Ratings	Good
Cervical Cancer Screening	77.2% screened, of 1853 eligible women.
Dementia - Face to Face Reviews	100.00% reviewed by GP, out of 68 patients diagnosed.
Diabetes - Managing Blood Glucose Level (HbA1c)	70.59% within a recommended level, out of 408 patients.
Flu vaccinations - Aged 65 and over group	82.7% vaccinated, of 1072 eligible people.
Flu vaccinations - Under 65 At Risk Groups	62.4% vaccinated, of 776 eligible people.
High Blood Pressure Management	76.16% with recommended measurement, out of 1,162 patients.
Mental Health – Comprehensive Care Planning	87.64% with a plan, out of 89 patients.
Patient Experience - Confidence and Trust in healthcare professional	96.20% had confidence, of 90 respondents.
Patient Satisfaction with GP Practice Appointment Times	74.06% were satisfied, of 92 respondents.
Percentage of children aged 1 completed primary course of 5:1 vaccine	97.26% vaccinated.
Proportion of children aged 2 with Haemophilus influenzae type b and Meningitis C booster vaccine	93.18% vaccinated.
Proportion of children aged 2 with Measles, Mumps and Rubella vaccine	92.05% vaccinated.
Proportion of children aged 2 with pneumococcal conjugate booster vaccine	93.18% vaccinated.
Stroke prevention: medication for patients with atrial fibrillation	92.47% treated, out of 93 patients.

Haven Health GP has 8603 registered patients out of this it has 4380 female registered patients and 4223 male registered patients.
Total number of male patients and female patients

Number of male and female patients, grouped by 10 years


Haven Health has total of 8611 registered patients as per Patient Online Management Information (POMI) system as on 30-Sep-22

Online Appointments

Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for booking and/or cancelling appointments through the Principal system	Online booking of appointments and cancelling can be allowed but GP has not yet enabled the functionality
Total number of 'online patients' registered to use an online Patient Transactional Service to book and/or cancel appointments	0
Total number of appointment scheduling or cancelling transactions using an Online Patient Transaction Service within the reporting month	0

Online Prescription Order

Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for ordering repeat prescriptions through the Principal system	Online prescription ordering is enabled
Total number of 'online patients' registered to use an online Patient Transactional Service to order repeat prescriptions	3587
Total number of prescriptions ordered using an Online Patient Transaction Service. (Note that ordering several items at once to be counted as one prescription).	984

Online Patient Record Access Service

Functionality status of the Practice system for enabling the use of online Patient Record Access Services for 'online patients' to view their Detailed Coded Care Record	Patients can view detailed coded records online
Total number of 'online patients' registered to use an online Patient Record Access Service to access elements of the Detailed Coded Care Record	1372
Total number of accesses of a patient record by an 'online patient' with Detailed Coded Care Record access.	1384

Map and Direction

Grove Medical Centre Location: Grove Road Felixstowe, Suffolk, IP11 9GA Phone: 01394 283197 Website: http://www.grovemcfelixstowe.nhs.uk

Howard House Surgery Location: 31 Orwell Road Felixstowe, Suffolk, IP11 7DD Phone: 01394 282706 Website: www.howardhousesurgery.co.uk