Willow Bank Surgery, Stoke On Trent, Staffordshire

Willow Bank Surgery is one of the leading GP practice in Stoke On Trent and it is located at Meir Primary Care Centre, Weston Road, Meir, Stoke On Trent, Staffordshire, ST3 6AB. Patients can contact Willow Bank Surgery at 03001 235002 for appointments. Services offered by Willow Bank Surgery are Learning disability health check, Hormonal injections/implants, Long-Acting Reversible Contraception (LARC - eg IUD or implant), Minor surgery (e.g. removal of moles and skin lesions) - provided in-house, Drug and alcohol Services, Smoking cessation clinic and others. Willow Bank Surgery GP has total 10680 registered patients, out of this there are 5419 female registered patients and 5261 male registered patients. It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. Willow Bank Surgery has medical staff of 2 to cater to your healthcare needs. NHS Stoke On Trent CCG is responsible for effective clinical commissioning of Willow Bank Surgery.

Contact Information

Willow Bank Surgery
Meir Primary Care Centre, Weston Road, Meir
Stoke On Trent, Staffordshire, ST3 6AB
03001 235002

GP Profile

Willow Bank Surgery address, phone number, fax number, website, email etc. details are mentioned as below. Patients can call on the below given phone number for appointments.
NameWillow Bank Surgery
Organization codeY02521
AddressMeir Primary Care Centre, Weston Road, Meir
Stoke On Trent, Staffordshire, ST3 6AB
Phone number03001 235002
Fax number0300 123 5003
Website-
Emailwillowbank.y02521@nhs.net
CommissionerNHS Stoke On Trent CCG
Electronic Prescription ServiceAvailable

Opening times

Willow Bank Surgery opening timing for reception and surgery are as mentioned below for complete week. Patients can book their appointments accordingly.
Monday08:00-18:30
Tuesday08:00-18:30
Wednesday08:00-18:30
Thursday08:00-18:30
Friday08:00-18:30
No surgery timings available

Services & Clinics

Willow Bank Surgery have following clinics at their center and they provide below mentioned services to the patients.
Learning disability health checkHormonal injections/implants
Long-Acting Reversible Contraception (LARC - eg IUD or implant)Minor surgery (e.g. removal of moles and skin lesions) - provided in-house
Drug and alcohol ServicesSmoking cessation clinic
Travel health without yellow feverJoint injections

Facilities

Willow Bank Surgery has following Accessibility and Parking facilities available which can be availed by incoming patients.
Accessibility
Disabled parking Yes
Disabled WC Yes
Induction loop Yes
Step free access Yes
Wheelchair access Yes
Bringing children to GP
Baby changing facility Yes
Children's play area Yes
Parking
Car Parking Yes
Cycle parking Yes
Disabled parking Yes

Staff

There are 2 medical staff working at Willow Bank Surgery. Following are the staff details who work at Willow Bank Surgery with their name, job tittle and GMC Number.
NameJob titleGMC Number
Dr Bala SankarasubbuGeneral Practitioner6068541
Dr Sri ShanmugasundaramGeneral Practitioner6030092

Performance

Some measuring parameters of Willow Bank Surgery are taken and their fetched values are as mentioned below.
MeasureValue
Antibiotic Prescribing items per standardised prescribing unit (see definition)
Cancer Detection Rate52.00% detected by practice, out of 25 new diagnoses.
Care Quality Commission Inspection RatingsGood
Cervical Cancer Screening69.2% screened, of 2796 eligible women.
Dementia - Face to Face Reviews56.18% reviewed by GP, out of 89 patients diagnosed.
Diabetes - Managing Blood Glucose Level (HbA1c)59.52% within a recommended level, out of 662 patients.
Flu vaccinations - Aged 65 and over group83.2% vaccinated, of 794 eligible people.
Flu vaccinations - Under 65 At Risk Groups58.4% vaccinated, of 981 eligible people.
High Blood Pressure Management78.62% with recommended measurement, out of 1,272 patients.
Mental Health – Comprehensive Care Planning34.00% with a plan, out of 100 patients.
Patient Experience - Confidence and Trust in healthcare professional 92.06% had confidence, of 113 respondents.
Patient Satisfaction with GP Practice Appointment Times70.37% were satisfied, of 111 respondents.
Percentage of children aged 1 completed primary course of 5:1 vaccine95.33% vaccinated.
Proportion of children aged 2 with Haemophilus influenzae type b and Meningitis C booster vaccine95.05% vaccinated.
Proportion of children aged 2 with Measles, Mumps and Rubella vaccine94.55% vaccinated.
Proportion of children aged 2 with pneumococcal conjugate booster vaccine95.05% vaccinated.
Stroke prevention: medication for patients with atrial fibrillation88.71% treated, out of 124 patients.

Registered Patients

Willow Bank Surgery GP has 10680 registered patients out of this it has 5419 female registered patients and 5261 male registered patients.
Total number of male patients and female patients

Number of male and female patients, grouped by 10 years


Patient Online Management Information

Willow Bank Surgery has total of 10723 registered patients as per Patient Online Management Information (POMI) system as on 30-Sep-22

Online Appointments
Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for booking and/or cancelling appointments through the Principal systemOnline booking of appointments and cancelling is enabled
Total number of 'online patients' registered to use an online Patient Transactional Service to book and/or cancel appointments5844
Total number of appointment scheduling or cancelling transactions using an Online Patient Transaction Service within the reporting month7
Online Prescription Order
Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for ordering repeat prescriptions through the Principal systemOnline prescription ordering is enabled
Total number of 'online patients' registered to use an online Patient Transactional Service to order repeat prescriptions5872
Total number of prescriptions ordered using an Online Patient Transaction Service. (Note that ordering several items at once to be counted as one prescription).971
Online Patient Record Access Service
Functionality status of the Practice system for enabling the use of online Patient Record Access Services for 'online patients' to view their Detailed Coded Care RecordPatients can view detailed coded records online
Total number of 'online patients' registered to use an online Patient Record Access Service to access elements of the Detailed Coded Care Record1000
Total number of accesses of a patient record by an 'online patient' with Detailed Coded Care Record access.16897

Map and Direction






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What are GPs? : GP stands for 'General Practitioner' who can deal with all type of medical conditions and mainly treats acute (short duration) and chronic (diseases that lasts for more than three months) illnesses. GPs provide routine health care checkups like physical examinations, vaccinations, simple surgical operations etc. They also provide advice on diet and smoking, preventive care and health education to patients.
GPs are not specialized in any one particular area. So, if they can't deal with any particular medical condition, they refer the patient to the specialized hospital for tests, treatment, or to see a consultant with specialist knowledge.

What is a GP Practice? : GPs usually work in practices (a physical location / clinic) as part of a team that includes nurses, healthcare assistants, practice managers, receptionists and other staff. Practices also work closely with other healthcare professionals, such as health visitors, midwives, mental health services and social care services. GP practices should make information about their services easily available to their patients. Our website also provide detailed information about General Practices which is easy to comprehend and freely accessible.

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