The Hollies Surgery, Downham Market, Norfolk

The Hollies Surgery is one of the leading GP practice in Downham Market and it is located at Paradise Road, Downham Market, Norfolk, PE38 9JE. Patients can contact The Hollies Surgery at 01366 310301 for appointments. Services offered by The Hollies Surgery are Learning disability health check and others. The Hollies Surgery GP has total 4843 registered patients, out of this there are 2464 female registered patients and 2379 male registered patients. It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. The Hollies Surgery has medical staff of 5 to cater to your healthcare needs. NHS Norfolk And Waveney CCG is responsible for effective clinical commissioning of The Hollies Surgery.

The Hollies Surgery address, phone number, fax number, website, email etc. details are mentioned as below. Patients can call on the below given phone number for appointments.

Name	The Hollies Surgery
Organization code	Y00297
Address	Paradise Road Downham Market, Norfolk, PE38 9JE
Phone number	01366 310301
Fax number	01366 384855
Website	http://www.vidahealthcare.nhs.uk
Email	-
Commissioner	NHS Norfolk And Waveney CCG
Electronic Prescription Service	Available

The Hollies Surgery opening timing for reception and surgery are as mentioned below for complete week. Patients can book their appointments accordingly.

• Reception times
• Surgery times

The Hollies Surgery have following clinics at their center and they provide below mentioned services to the patients.

Learning disability health check

The Hollies Surgery has following Accessibility and Parking facilities available which can be availed by incoming patients.There are 5 medical staff working at The Hollies Surgery. Following are the staff details who work at The Hollies Surgery with their name, job tittle and GMC Number.

Name	Job title	GMC Number
Amy Power	Administrator
Dr Desmond Nimako	General Practitioner	4512558
Dr Swati Saha	General Practitioner	6081218
Dr Pallavi Devulapalli	General Practitioner	5199326
Dr Mark Funnell	General Practitioner	3322486

Some measuring parameters of The Hollies Surgery are taken and their fetched values are as mentioned below.

Measure	Value
Antibiotic Prescribing	items per standardised prescribing unit (see definition)
Cancer Detection Rate	42.11% detected by practice, out of 19 new diagnoses.
Care Quality Commission Inspection Ratings	Good
Cervical Cancer Screening	69.5% screened, of 1156 eligible women.
Dementia - Face to Face Reviews	81.82% reviewed by GP, out of 44 patients diagnosed.
Diabetes - Managing Blood Glucose Level (HbA1c)	81.03% within a recommended level, out of 232 patients.
Flu vaccinations - Aged 65 and over group	72.4% vaccinated, of 617 eligible people.
Flu vaccinations - Under 65 At Risk Groups	47.0% vaccinated, of 317 eligible people.
High Blood Pressure Management	91.45% with recommended measurement, out of 573 patients.
Mental Health – Comprehensive Care Planning	100.00% with a plan, out of 11 patients.
Patient Experience - Confidence and Trust in healthcare professional	93.82% had confidence, of 50 respondents.
Patient Satisfaction with GP Practice Appointment Times	66.84% were satisfied, of 47 respondents.
Percentage of children aged 1 completed primary course of 5:1 vaccine	95.45% vaccinated.
Proportion of children aged 2 with Haemophilus influenzae type b and Meningitis C booster vaccine	92.96% vaccinated.
Proportion of children aged 2 with Measles, Mumps and Rubella vaccine	92.96% vaccinated.
Proportion of children aged 2 with pneumococcal conjugate booster vaccine	92.96% vaccinated.
Stroke prevention: medication for patients with atrial fibrillation	94.19% treated, out of 86 patients.

The Hollies Surgery GP has 4843 registered patients out of this it has 2464 female registered patients and 2379 male registered patients.
Total number of male patients and female patients

Number of male and female patients, grouped by 10 years


The Hollies Surgery has total of 4836 registered patients as per Patient Online Management Information (POMI) system as on 30-Sep-22

Online Appointments

Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for booking and/or cancelling appointments through the Principal system	Online booking of appointments and cancelling is enabled
Total number of 'online patients' registered to use an online Patient Transactional Service to book and/or cancel appointments	2021
Total number of appointment scheduling or cancelling transactions using an Online Patient Transaction Service within the reporting month	8

Online Prescription Order

Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for ordering repeat prescriptions through the Principal system	Online prescription ordering is enabled
Total number of 'online patients' registered to use an online Patient Transactional Service to order repeat prescriptions	2031
Total number of prescriptions ordered using an Online Patient Transaction Service. (Note that ordering several items at once to be counted as one prescription).	553

Online Patient Record Access Service

Functionality status of the Practice system for enabling the use of online Patient Record Access Services for 'online patients' to view their Detailed Coded Care Record	Patients can view detailed coded records online
Total number of 'online patients' registered to use an online Patient Record Access Service to access elements of the Detailed Coded Care Record	485
Total number of accesses of a patient record by an 'online patient' with Detailed Coded Care Record access.	649

Map and Direction

Bridge Street Surgery Location: 30/32 Bridge Street Downham Market, Norfolk, PE38 9DH Phone: 01366 388888 Website: NA

Howdale Surgery Location: 48 Howdale Road Downham Market, Norfolk, PE38 9AF Phone: 01366 383405 Website: www.howdalesurgery.co.uk

The Hollies Surgery Location: Downham Market Health Centre, Paradise Road Downham Market, Norfolk, PE38 9JE Phone: NA Website: NA