Westbourne Medical Group, Houghton Le Spring, Tyne And Wear

Westbourne Medical Group is one of the leading GP practice in Houghton Le Spring and it is located at Kelso Grove, Shiney Row, Shiney Row, Houghton Le Spring, Tyne And Wear, DH4 4RW. Patients can contact Westbourne Medical Group at 01913 852512 for appointments. Services offered by Westbourne Medical Group are Minor surgery (e.g. removal of moles and skin lesions) - provided in-house, Child health and development, Asthma Clinic, Anticoagulant monitoring and dosing - provided in-house, COPD clinic with spirometry, Primary care counselling service and others. Westbourne Medical Group GP has total 6463 registered patients, out of this there are 3296 female registered patients and 3167 male registered patients. It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. Westbourne Medical Group has medical staff of 11 to cater to your healthcare needs. NHS Sunderland CCG is responsible for effective clinical commissioning of Westbourne Medical Group.

Contact Information

Westbourne Medical Group
Kelso Grove, Shiney Row, Shiney Row
Houghton Le Spring, Tyne And Wear, DH4 4RW
01913 852512

GP Profile

Westbourne Medical Group address, phone number, fax number, website, email etc. details are mentioned as below. Patients can call on the below given phone number for appointments.
NameWestbourne Medical Group
Organization codeA89030
AddressKelso Grove, Shiney Row, Shiney Row
Houghton Le Spring, Tyne And Wear, DH4 4RW
Phone number01913 852512
Fax number0191 385 8810
Websitehttp://www.westbournegp.nhs.uk
Email-
CommissionerNHS Sunderland CCG
Electronic Prescription ServiceAvailable

Opening times

Westbourne Medical Group opening timing for reception and surgery are as mentioned below for complete week. Patients can book their appointments accordingly.
Monday08:00-18:00
Tuesday08:00-18:00
Wednesday08:00-18:00
Thursday08:00-18:00
Friday08:00-18:00
Monday08:30-17:30
Tuesday08:30-17:30
Wednesday08:30-17:30
Thursday08:30-17:30
Friday08:30-17:30

Services & Clinics

Westbourne Medical Group have following clinics at their center and they provide below mentioned services to the patients.
Minor surgery (e.g. removal of moles and skin lesions) - provided in-houseChild health and development
Asthma ClinicAnticoagulant monitoring and dosing - provided in-house
COPD clinic with spirometryPrimary care counselling service
Diabetes Clinic providing insulin initiationTravel health with yellow fever
Learning disability health check

Facilities

Westbourne Medical Group has following Accessibility and Parking facilities available which can be availed by incoming patients.
Accessibility
Disabled parking Yes
Disabled WC Yes
Induction loop Yes
Signing service available Yes
Step free access Yes
Wheelchair access Yes
Bringing children to GP
Baby changing facility Yes
Parent and baby room Yes
Pram park Yes
Parking
Car Parking Yes
Cycle parking Yes
Disabled parking Yes

Staff

There are 11 medical staff working at Westbourne Medical Group. Following are the staff details who work at Westbourne Medical Group with their name, job tittle and GMC Number.
NameJob titleGMC Number
Dr Rachel JonesGeneral Practitioner7075367
Dr Jessica ChaplinGeneral Practitioner7135910
Dr Meera NairGeneral Practitioner6104334
Dr Suzanne MckayGeneral Practitioner4523800
Mrs Lynne DentHealthcare Assistant
Mrs Lynn SmithHealthcare Assistant
Mrs Lynn MuthuNurse Practitioner
Ms Laura BrightNurse Practitioner
Elizabeth SimpsonPractice Manager
Mrs Anne-marie LonsdalePractice Nurse
Kim BonnerPractice Nurse

Performance

Some measuring parameters of Westbourne Medical Group are taken and their fetched values are as mentioned below.
MeasureValue
Antibiotic Prescribing items per standardised prescribing unit (see definition)
Cancer Detection Rate52.94% detected by practice, out of 51 new diagnoses.
Care Quality Commission Inspection RatingsOutstanding
Cervical Cancer Screening77.3% screened, of 1626 eligible women.
Dementia - Face to Face Reviews100.00% reviewed by GP, out of 70 patients diagnosed.
Diabetes - Managing Blood Glucose Level (HbA1c)74.77% within a recommended level, out of 321 patients.
Flu vaccinations - Aged 65 and over group66.2% vaccinated, of 1305 eligible people.
Flu vaccinations - Under 65 At Risk Groups51.2% vaccinated, of 769 eligible people.
High Blood Pressure Management87.86% with recommended measurement, out of 1,046 patients.
Mental Health – Comprehensive Care Planning100.00% with a plan, out of 52 patients.
Patient Experience - Confidence and Trust in healthcare professional 92.52% had confidence, of 80 respondents.
Patient Satisfaction with GP Practice Appointment Times60.99% were satisfied, of 73 respondents.
Percentage of children aged 1 completed primary course of 5:1 vaccine98.48% vaccinated.
Proportion of children aged 2 with Haemophilus influenzae type b and Meningitis C booster vaccine98.28% vaccinated.
Proportion of children aged 2 with Measles, Mumps and Rubella vaccine84.48% vaccinated.
Proportion of children aged 2 with pneumococcal conjugate booster vaccine98.28% vaccinated.
Stroke prevention: medication for patients with atrial fibrillation100.00% treated, out of 84 patients.

Registered Patients

Westbourne Medical Group GP has 6463 registered patients out of this it has 3296 female registered patients and 3167 male registered patients.
Total number of male patients and female patients

Number of male and female patients, grouped by 10 years


Patient Online Management Information

Westbourne Medical Group has total of 6455 registered patients as per Patient Online Management Information (POMI) system as on 30-Sep-22

Online Appointments
Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for booking and/or cancelling appointments through the Principal systemOnline booking of appointments and cancelling is enabled
Total number of 'online patients' registered to use an online Patient Transactional Service to book and/or cancel appointments3040
Total number of appointment scheduling or cancelling transactions using an Online Patient Transaction Service within the reporting month29
Online Prescription Order
Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for ordering repeat prescriptions through the Principal systemOnline prescription ordering is enabled
Total number of 'online patients' registered to use an online Patient Transactional Service to order repeat prescriptions3021
Total number of prescriptions ordered using an Online Patient Transaction Service. (Note that ordering several items at once to be counted as one prescription).716
Online Patient Record Access Service
Functionality status of the Practice system for enabling the use of online Patient Record Access Services for 'online patients' to view their Detailed Coded Care RecordPatients can view detailed coded records online
Total number of 'online patients' registered to use an online Patient Record Access Service to access elements of the Detailed Coded Care Record46
Total number of accesses of a patient record by an 'online patient' with Detailed Coded Care Record access.3590

Map and Direction






Other GP's in Houghton Le Spring

Dr Hubbard
Location: Church Street
Houghton LE Spring, Tyne and Wear, DH4 4DN

Phone: 01915 844597
Website: NA
Grangewood Surgery
Location: Chester Road, Shiney Row
Houghton Le Spring, Tyne And Wear, DH4 4RB

Phone: 01913 852898
Website: http://www.sunderland.nhs.uk/grangewood
Herrington Medical Centre
Location: Philadelphia Lane
Houghton Le Spring, Tyne And Wear, DH4 4LE

Phone: 01915 842632
Website: www.herringtonmc.nhs.uk
Hetton Group Practice
Location: Francis Way
Houghton Le Spring, Tyne And Wear, DH5 9EZ

Phone: 01915 261177
Website: http://www.hettongp.nhs.uk/
Houghton Medical Group
Location: The Health Centre
Houghton Le Spring, Tyne And Wear, DH4 4DN

Phone: 01915 842154
Website: http://www.houghtonmedicalgroup.nhs.uk

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GPs are not specialized in any one particular area. So, if they can't deal with any particular medical condition, they refer the patient to the specialized hospital for tests, treatment, or to see a consultant with specialist knowledge.

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