West Road Medical Centre is one of the leading GP practice in Newcastle Upon Tyne and it is located at 170 West Road, Newcastle Upon Tyne, Tyne And Wear, NE4 9QB. Patients can contact West Road Medical Centre at 01912 822890 for appointments. Services offered by West Road Medical Centre are Baby clinic with health visitor, Asthma Clinic, Learning disability health check and others. West Road Medical Centre GP has total 10601 registered patients, out of this there are 4893 female registered patients and 5708 male registered patients. It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. West Road Medical Centre has medical staff of 11 to cater to your healthcare needs. NHS Newcastle Gateshead CCG is responsible for effective clinical commissioning of West Road Medical Centre.
| West Road Medical Centre | |
| 170 West Road Newcastle Upon Tyne, Tyne And Wear, NE4 9QB | |
| 01912 822890 |
| Monday | 08:30-18:00 |
|---|---|
| Tuesday | 08:30-18:00 |
| Wednesday | 08:30-18:00 |
| Thursday | 08:30-18:00 |
| Friday | 08:30-18:00 |
| Monday | 08:30-18:00 |
|---|---|
| Tuesday | 07:30-18:00 |
| Wednesday | 07:30-18:00 |
| Thursday | 07:30-18:00 |
| Friday | 08:30-18:00 |
| Baby clinic with health visitor |
| Asthma Clinic |
| Learning disability health check |
| Braille translation service | Yes |
| Disabled parking | Yes |
| Disabled WC | Yes |
| Induction loop | Yes |
| Signing service available | Yes |
| Step free access | Yes |
| Text Relay | Yes |
| Wheelchair access | Yes |
| Car Parking | Yes |
| Name | Job title | GMC Number |
|---|---|---|
| Ms Emma Turnbull | Advanced Nurse Practitioner | |
| Ms Claire Stephenson | Advanced Nurse Practitioner | |
| Dr Sukey Ho | General Practitioner | 7328950 |
| Dr Amir Ilyas | General Practitioner | 7332549 |
| Dr Hannah Wright | General Practitioner | 7136316 |
| Dr Barbara Ann Palmer | General Practitioner | 2818805 |
| Dr Martin James Heardman | General Practitioner | 3265415 |
| Dr Karen Bisset | General Practitioner | 4182108 |
| Dr Louise Duncan | General Practitioner | 3542802 |
| Dr Lorna Longworth | General Practitioner | 6071939 |
| Mrs T Huitson | Practice Manager |
| Measure | Value |
|---|---|
| Antibiotic Prescribing | items per standardised prescribing unit (see definition) |
| Cancer Detection Rate | 46.88% detected by practice, out of 32 new diagnoses. |
| Care Quality Commission Inspection Ratings | Outstanding |
| Cervical Cancer Screening | 65.0% screened, of 2234 eligible women. |
| Dementia - Face to Face Reviews | 83.95% reviewed by GP, out of 81 patients diagnosed. |
| Diabetes - Managing Blood Glucose Level (HbA1c) | 83.22% within a recommended level, out of 566 patients. |
| Flu vaccinations - Aged 65 and over group | 81.9% vaccinated, of 1068 eligible people. |
| Flu vaccinations - Under 65 At Risk Groups | 53.5% vaccinated, of 1256 eligible people. |
| High Blood Pressure Management | 86.95% with recommended measurement, out of 1,065 patients. |
| Mental Health – Comprehensive Care Planning | 91.76% with a plan, out of 85 patients. |
| Patient Experience - Confidence and Trust in healthcare professional | 88.18% had confidence, of 105 respondents. |
| Patient Satisfaction with GP Practice Appointment Times | 54.48% were satisfied, of 104 respondents. |
| Percentage of children aged 1 completed primary course of 5:1 vaccine | 96.71% vaccinated. |
| Proportion of children aged 2 with Haemophilus influenzae type b and Meningitis C booster vaccine | 93.10% vaccinated. |
| Proportion of children aged 2 with Measles, Mumps and Rubella vaccine | 93.79% vaccinated. |
| Proportion of children aged 2 with pneumococcal conjugate booster vaccine | 92.41% vaccinated. |
| Stroke prevention: medication for patients with atrial fibrillation | 91.40% treated, out of 93 patients. |
| Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for booking and/or cancelling appointments through the Principal system | Online booking of appointments and cancelling is enabled |
| Total number of 'online patients' registered to use an online Patient Transactional Service to book and/or cancel appointments | 4365 |
| Total number of appointment scheduling or cancelling transactions using an Online Patient Transaction Service within the reporting month | 83 |
| Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for ordering repeat prescriptions through the Principal system | Online prescription ordering is enabled |
| Total number of 'online patients' registered to use an online Patient Transactional Service to order repeat prescriptions | 4362 |
| Total number of prescriptions ordered using an Online Patient Transaction Service. (Note that ordering several items at once to be counted as one prescription). | 880 |
| Functionality status of the Practice system for enabling the use of online Patient Record Access Services for 'online patients' to view their Detailed Coded Care Record | Patients can view detailed coded records online |
| Total number of 'online patients' registered to use an online Patient Record Access Service to access elements of the Detailed Coded Care Record | 410 |
| Total number of accesses of a patient record by an 'online patient' with Detailed Coded Care Record access. | 522 |
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