Phoenix Family Care, Coventry, West Midlands

Phoenix Family Care is one of the leading GP practice in Coventry and it is located at 103 Leamington Road, Coventry, West Midlands, CV3 6GQ. Patients can contact Phoenix Family Care at 02476 227234 for appointments. Services offered by Phoenix Family Care are Asthma Clinic, Child health and development, Minor surgery (e.g. removal of moles and skin lesions) - provided in-house, Baby clinic with health visitor, Primary care counselling service, Learning disability health check and others. Phoenix Family Care GP has total 6340 registered patients, out of this there are 3121 female registered patients and 3219 male registered patients. It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. Phoenix Family Care has medical staff of 15 to cater to your healthcare needs. NHS Coventry And Warwickshire Icb - B2m3m is responsible for effective clinical commissioning of Phoenix Family Care.

Contact Information

Phoenix Family Care
103 Leamington Road
Coventry, West Midlands, CV3 6GQ
02476 227234

GP Profile

Phoenix Family Care address, phone number, fax number, website, email etc. details are mentioned as below. Patients can call on the below given phone number for appointments.
NamePhoenix Family Care
Organization codeM86007
Address103 Leamington Road
Coventry, West Midlands, CV3 6GQ
Phone number02476 227234
Fax number02476 634 816
Websitehttp://www.phoenixfamilycare.nhs.uk
Email-
CommissionerNHS Coventry And Warwickshire Icb - B2m3m
Electronic Prescription ServiceAvailable

Opening times

Phoenix Family Care opening timing for reception and surgery are as mentioned below for complete week. Patients can book their appointments accordingly.
Monday08:00-18:30
Tuesday08:00-18:30
Wednesday08:00-18:30
Thursday08:00-18:30
Friday08:00-18:30
Monday15:30-17:30
Tuesday15:30-17:30
Wednesday15:30-17:30
Thursday15:30-17:30
Friday15:30-17:30

Services & Clinics

Phoenix Family Care have following clinics at their center and they provide below mentioned services to the patients.
Asthma ClinicChild health and development
Minor surgery (e.g. removal of moles and skin lesions) - provided in-houseBaby clinic with health visitor
Primary care counselling serviceLearning disability health check

Facilities

Phoenix Family Care has following Accessibility and Parking facilities available which can be availed by incoming patients.
Accessibility
Wheelchair access Yes
Parking
Car Parking Yes

Staff

There are 15 medical staff working at Phoenix Family Care. Following are the staff details who work at Phoenix Family Care with their name, job tittle and GMC Number.
NameJob titleGMC Number
Debbie WardlowAdvanced Nurse Practitioner
Wardlow Wells Advanced Nurse Practitioner
Sunila SamuelsAdvanced Nurse Practitioner
Clare SmithsonAssistant Practice Manager
DR R GuhuniaGeneral Practitioner6151531
DR G LallGeneral Practitioner3581500
Dr Susan Mary ExonGeneral Practitioner2808073
Mrs Lenka WeathersonPractice Manager
Karen WalkerPractice Nurse
Karen WalkerPractice Nurse
Becky Reception Staff
Sam Reception Staff
Joy ShortReception Staff
Claire WilliamsReception Staff
Helen Secretary

Performance

Some measuring parameters of Phoenix Family Care are taken and their fetched values are as mentioned below.
MeasureValue
Antibiotic Prescribing items per standardised prescribing unit (see definition)
Cancer Detection Rate47.22% detected by practice, out of 36 new diagnoses.
Care Quality Commission Inspection RatingsGood
Cervical Cancer Screening72.6% screened, of 1286 eligible women.
Dementia - Face to Face Reviews78.95% reviewed by GP, out of 38 patients diagnosed.
Diabetes - Managing Blood Glucose Level (HbA1c)70.31% within a recommended level, out of 384 patients.
Flu vaccinations - Aged 65 and over group68.5% vaccinated, of 1429 eligible people.
Flu vaccinations - Under 65 At Risk Groups47.7% vaccinated, of 419 eligible people.
High Blood Pressure Management80.15% with recommended measurement, out of 1,234 patients.
Mental Health – Comprehensive Care Planning100.00% with a plan, out of 26 patients.
Patient Experience - Confidence and Trust in healthcare professional 98.39% had confidence, of 78 respondents.
Patient Satisfaction with GP Practice Appointment Times41.50% were satisfied, of 70 respondents.
Percentage of children aged 1 completed primary course of 5:1 vaccine89.29% vaccinated.
Proportion of children aged 2 with Haemophilus influenzae type b and Meningitis C booster vaccine96.43% vaccinated.
Proportion of children aged 2 with Measles, Mumps and Rubella vaccine96.43% vaccinated.
Proportion of children aged 2 with pneumococcal conjugate booster vaccine92.86% vaccinated.
Stroke prevention: medication for patients with atrial fibrillation89.76% treated, out of 127 patients.

Registered Patients

Phoenix Family Care GP has 6340 registered patients out of this it has 3121 female registered patients and 3219 male registered patients.
Total number of male patients and female patients

Number of male and female patients, grouped by 10 years


Patient Online Management Information

Phoenix Family Care has total of 6239 registered patients as per Patient Online Management Information (POMI) system as on 30-Sep-22

Online Appointments
Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for booking and/or cancelling appointments through the Principal systemOnline booking of appointments and cancelling can be allowed but GP has not yet enabled the functionality
Total number of 'online patients' registered to use an online Patient Transactional Service to book and/or cancel appointments0
Total number of appointment scheduling or cancelling transactions using an Online Patient Transaction Service within the reporting month0
Online Prescription Order
Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for ordering repeat prescriptions through the Principal systemOnline prescription ordering is enabled
Total number of 'online patients' registered to use an online Patient Transactional Service to order repeat prescriptions2759
Total number of prescriptions ordered using an Online Patient Transaction Service. (Note that ordering several items at once to be counted as one prescription).545
Online Patient Record Access Service
Functionality status of the Practice system for enabling the use of online Patient Record Access Services for 'online patients' to view their Detailed Coded Care RecordPatients can view detailed coded records online
Total number of 'online patients' registered to use an online Patient Record Access Service to access elements of the Detailed Coded Care Record481
Total number of accesses of a patient record by an 'online patient' with Detailed Coded Care Record access.4410

Map and Direction






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What are GPs? : GP stands for 'General Practitioner' who can deal with all type of medical conditions and mainly treats acute (short duration) and chronic (diseases that lasts for more than three months) illnesses. GPs provide routine health care checkups like physical examinations, vaccinations, simple surgical operations etc. They also provide advice on diet and smoking, preventive care and health education to patients.
GPs are not specialized in any one particular area. So, if they can't deal with any particular medical condition, they refer the patient to the specialized hospital for tests, treatment, or to see a consultant with specialist knowledge.

What is a GP Practice? : GPs usually work in practices (a physical location / clinic) as part of a team that includes nurses, healthcare assistants, practice managers, receptionists and other staff. Practices also work closely with other healthcare professionals, such as health visitors, midwives, mental health services and social care services. GP practices should make information about their services easily available to their patients. Our website also provide detailed information about General Practices which is easy to comprehend and freely accessible.

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