Higherland Surgery, Newcastle Under Lyme, Staffordshire

Higherland Surgery is one of the leading GP practice in Newcastle Under Lyme and it is located at 3 Orme Road, Poolfields, Newcastle Under Lyme, Staffordshire, ST5 2UE. Patients can contact Higherland Surgery at 01782 917840 for appointments. Services offered by Higherland Surgery are Learning disability health check and others. Higherland Surgery GP has total 4513 registered patients, out of this there are 2300 female registered patients and 2213 male registered patients. It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. Higherland Surgery has medical staff of 4 to cater to your healthcare needs. NHS North Staffordshire CCG is responsible for effective clinical commissioning of Higherland Surgery.

Contact Information

Higherland Surgery
3 Orme Road, Poolfields
Newcastle Under Lyme, Staffordshire, ST5 2UE
01782 917840

GP Profile

Higherland Surgery address, phone number, fax number, website, email etc. details are mentioned as below. Patients can call on the below given phone number for appointments.
NameHigherland Surgery
Organization codeM83140
Address3 Orme Road, Poolfields
Newcastle Under Lyme, Staffordshire, ST5 2UE
Phone number01782 917840
Fax number01782 715447
Websitehttp://www.higherlandsurgery.nhs.uk/
Emailtracy.stephens@northstaffs.nhs.uk
CommissionerNHS North Staffordshire CCG
Electronic Prescription ServiceAvailable

Opening times

Higherland Surgery opening timing for reception and surgery are as mentioned below for complete week. Patients can book their appointments accordingly.
Monday08:00-18:00
Tuesday08:00-18:00
Wednesday08:00-18:00
Thursday08:00-13:00
Friday08:00-18:00
Monday08:00-18:00
Tuesday08:00-18:00
Wednesday08:00-18:00
Thursday08:00-13:00
Friday08:00-18:00

Services & Clinics

Higherland Surgery have following clinics at their center and they provide below mentioned services to the patients.
Learning disability health check

Facilities

Higherland Surgery has following Accessibility and Parking facilities available which can be availed by incoming patients.
Accessibility
Disabled parking Yes
Disabled WC Yes
Signing service available Yes
Step free access Yes
Wheelchair access Yes
Parking
Car Parking Yes

Staff

There are 4 medical staff working at Higherland Surgery. Following are the staff details who work at Higherland Surgery with their name, job tittle and GMC Number.
NameJob titleGMC Number
Dr Sarah Louise LinneyGeneral Practitioner4617020
Dr Amparo Alvarez-llobellGeneral Practitioner4147545
Dr Marcelino Ruiz MartinGeneral Practitioner4146740
Mrs Tracy StephensPractice Manager

Performance

Some measuring parameters of Higherland Surgery are taken and their fetched values are as mentioned below.
MeasureValue
Antibiotic Prescribing items per standardised prescribing unit (see definition)
Cancer Detection Rate44.00% detected by practice, out of 25 new diagnoses.
Care Quality Commission Inspection RatingsGood
Cervical Cancer Screening70.9% screened, of 1090 eligible women.
Dementia - Face to Face Reviews74.29% reviewed by GP, out of 70 patients diagnosed.
Diabetes - Managing Blood Glucose Level (HbA1c)78.33% within a recommended level, out of 263 patients.
Flu vaccinations - Aged 65 and over group70.8% vaccinated, of 877 eligible people.
Flu vaccinations - Under 65 At Risk Groups58.0% vaccinated, of 371 eligible people.
High Blood Pressure Management85.49% with recommended measurement, out of 689 patients.
Mental Health – Comprehensive Care Planning79.45% with a plan, out of 73 patients.
Patient Experience - Confidence and Trust in healthcare professional 95.29% had confidence, of 54 respondents.
Patient Satisfaction with GP Practice Appointment Times67.91% were satisfied, of 53 respondents.
Percentage of children aged 1 completed primary course of 5:1 vaccine97.67% vaccinated.
Proportion of children aged 2 with Haemophilus influenzae type b and Meningitis C booster vaccine100.00% vaccinated.
Proportion of children aged 2 with Measles, Mumps and Rubella vaccine100.00% vaccinated.
Proportion of children aged 2 with pneumococcal conjugate booster vaccine100.00% vaccinated.
Stroke prevention: medication for patients with atrial fibrillation87.63% treated, out of 97 patients.

Registered Patients

Higherland Surgery GP has 4513 registered patients out of this it has 2300 female registered patients and 2213 male registered patients.
Total number of male patients and female patients

Number of male and female patients, grouped by 10 years


Patient Online Management Information

Higherland Surgery has total of 4527 registered patients as per Patient Online Management Information (POMI) system as on 30-Sep-22

Online Appointments
Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for booking and/or cancelling appointments through the Principal systemOnline booking of appointments and cancelling is enabled
Total number of 'online patients' registered to use an online Patient Transactional Service to book and/or cancel appointments1782
Total number of appointment scheduling or cancelling transactions using an Online Patient Transaction Service within the reporting month0
Online Prescription Order
Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for ordering repeat prescriptions through the Principal systemOnline prescription ordering is enabled
Total number of 'online patients' registered to use an online Patient Transactional Service to order repeat prescriptions1775
Total number of prescriptions ordered using an Online Patient Transaction Service. (Note that ordering several items at once to be counted as one prescription).412
Online Patient Record Access Service
Functionality status of the Practice system for enabling the use of online Patient Record Access Services for 'online patients' to view their Detailed Coded Care RecordPatients can view detailed coded records online
Total number of 'online patients' registered to use an online Patient Record Access Service to access elements of the Detailed Coded Care Record202
Total number of accesses of a patient record by an 'online patient' with Detailed Coded Care Record access.2485

Map and Direction






Other GP's in Newcastle Under Lyme

Heathcote Street Surgery
Location: 2 Heathcote Street, Chesterton
Newcastle Under Lyme, Staffordshire, ST5 7EB

Phone: 01782 561057
Website: http://www.chestertonsurgery.co.uk/
Kingsbridge Medical Centre
Location: Kingsbridge House, Kingsbridge Avenue
Newcastle Under Lyme, Staffordshire, ST5 3HP

Phone: 01782 525740
Website: http://www.kingsbridgemedicalpractice.co.uk
Loomer Road Surgery
Location: Loomer Road, Chesterton
Newcastle Under Lyme, Staffordshire, ST5 7JS

Phone: 03003 650002
Website: http://www.loomerroadsurgery.co.uk
Lyme Valley Practice
Location: Lyme Valley Road, Newcastle
Newcastle Under Lyme, Staffordshire, ST5 3TF

Phone: 01782 615367
Website: http://www.lymevalley.co.uk

What are GPs? : GP stands for 'General Practitioner' who can deal with all type of medical conditions and mainly treats acute (short duration) and chronic (diseases that lasts for more than three months) illnesses. GPs provide routine health care checkups like physical examinations, vaccinations, simple surgical operations etc. They also provide advice on diet and smoking, preventive care and health education to patients.
GPs are not specialized in any one particular area. So, if they can't deal with any particular medical condition, they refer the patient to the specialized hospital for tests, treatment, or to see a consultant with specialist knowledge.

What is a GP Practice? : GPs usually work in practices (a physical location / clinic) as part of a team that includes nurses, healthcare assistants, practice managers, receptionists and other staff. Practices also work closely with other healthcare professionals, such as health visitors, midwives, mental health services and social care services. GP practices should make information about their services easily available to their patients. Our website also provide detailed information about General Practices which is easy to comprehend and freely accessible.

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