The Heavitree Practice, Exeter, Devon

The Heavitree Practice is one of the leading GP practice in Exeter and it is located at Heavitree Health Centre, South Lawn Terrace, Heavitree, Exeter, Devon, EX1 2RX. Patients can contact The Heavitree Practice at 01392 222099 for appointments. Services offered by The Heavitree Practice are Child Immunisations, Long-Acting Reversible Contraception (LARC - eg IUD or implant), Learning disability health check, Travel health without yellow fever, Pharmacy available on-site and others. The Heavitree Practice GP has total 7930 registered patients, out of this there are 4115 female registered patients and 3815 male registered patients. It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. The Heavitree Practice has medical staff of 8 to cater to your healthcare needs. NHS Devon CCG is responsible for effective clinical commissioning of The Heavitree Practice.

The Heavitree Practice address, phone number, fax number, website, email etc. details are mentioned as below. Patients can call on the below given phone number for appointments.

Name	The Heavitree Practice
Organization code	L83077
Address	Heavitree Health Centre, South Lawn Terrace, Heavitree Exeter, Devon, EX1 2RX
Phone number	01392 222099
Fax number	01392 499451
Website	http://www.theheavitreepractice.co.uk
Email	-
Commissioner	NHS Devon CCG
Electronic Prescription Service	Available

The Heavitree Practice opening timing for reception and surgery are as mentioned below for complete week. Patients can book their appointments accordingly.

• Reception times
• Surgery times

The Heavitree Practice have following clinics at their center and they provide below mentioned services to the patients.

Child Immunisations	Long-Acting Reversible Contraception (LARC - eg IUD or implant)
Learning disability health check	Travel health without yellow fever
Pharmacy available on-site

The Heavitree Practice has following Accessibility and Parking facilities available which can be availed by incoming patients.There are 8 medical staff working at The Heavitree Practice. Following are the staff details who work at The Heavitree Practice with their name, job tittle and GMC Number.

Name	Job title	GMC Number
Mrs Sarah Johnston	Assistant Practice Manager
Dr Victoria Chamberlain	General Practitioner	4296274
Dr Andrew Barker	General Practitioner	4199494
Dr Katherine Ball	General Practitioner	4509675
Dr Kathryn Thompson	General Practitioner	7083381
Dr Joanne Owen	General Practitioner	4533357
Dr Carolyn Murray	General Practitioner	4304289
Mrs Jane Shooter	Practice Manager

Some measuring parameters of The Heavitree Practice are taken and their fetched values are as mentioned below.

Measure	Value
Antibiotic Prescribing	items per standardised prescribing unit (see definition)
Cancer Detection Rate	62.50% detected by practice, out of 40 new diagnoses.
Care Quality Commission Inspection Ratings	Good
Cervical Cancer Screening	72.3% screened, of 1944 eligible women.
Dementia - Face to Face Reviews	94.59% reviewed by GP, out of 37 patients diagnosed.
Diabetes - Managing Blood Glucose Level (HbA1c)	83.96% within a recommended level, out of 318 patients.
Flu vaccinations - Aged 65 and over group	70.1% vaccinated, of 1135 eligible people.
Flu vaccinations - Under 65 At Risk Groups	45.3% vaccinated, of 647 eligible people.
High Blood Pressure Management	85.61% with recommended measurement, out of 924 patients.
Mental Health – Comprehensive Care Planning	95.83% with a plan, out of 24 patients.
Patient Experience - Confidence and Trust in healthcare professional	100.00% had confidence, of 92 respondents.
Patient Satisfaction with GP Practice Appointment Times	75.91% were satisfied, of 94 respondents.
Percentage of children aged 1 completed primary course of 5:1 vaccine	97.85% vaccinated.
Proportion of children aged 2 with Haemophilus influenzae type b and Meningitis C booster vaccine	95.40% vaccinated.
Proportion of children aged 2 with Measles, Mumps and Rubella vaccine	96.55% vaccinated.
Proportion of children aged 2 with pneumococcal conjugate booster vaccine	94.25% vaccinated.
Stroke prevention: medication for patients with atrial fibrillation	98.77% treated, out of 81 patients.

The Heavitree Practice GP has 7930 registered patients out of this it has 4115 female registered patients and 3815 male registered patients.
Total number of male patients and female patients

Number of male and female patients, grouped by 10 years


The Heavitree Practice has total of 7859 registered patients as per Patient Online Management Information (POMI) system as on 30-Sep-22

Online Appointments

Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for booking and/or cancelling appointments through the Principal system	Online booking of appointments and cancelling is enabled
Total number of 'online patients' registered to use an online Patient Transactional Service to book and/or cancel appointments	4900
Total number of appointment scheduling or cancelling transactions using an Online Patient Transaction Service within the reporting month	42

Online Prescription Order

Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for ordering repeat prescriptions through the Principal system	Online prescription ordering is enabled
Total number of 'online patients' registered to use an online Patient Transactional Service to order repeat prescriptions	4913
Total number of prescriptions ordered using an Online Patient Transaction Service. (Note that ordering several items at once to be counted as one prescription).	419

Online Patient Record Access Service

Functionality status of the Practice system for enabling the use of online Patient Record Access Services for 'online patients' to view their Detailed Coded Care Record	Patients can view detailed coded records online
Total number of 'online patients' registered to use an online Patient Record Access Service to access elements of the Detailed Coded Care Record	3247
Total number of accesses of a patient record by an 'online patient' with Detailed Coded Care Record access.	1060

Map and Direction

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Broadclyst Surgery Location: The Hellings, Town Hill, Broadclyst Exeter, Devon, EX5 3EJ Phone: 01392 469666 Website: NA

Cheriton Bishop Surgery Location: Yeoford Road, Cheriton Bishop Exeter, Devon, EX6 6JA Phone: 0164724272 Website: http://cheritonbishoppractice.co.uk

Clock Tower Surgery Location: Wat Tyler House, 3 King William Street Exeter, Devon, EX4 6PD Phone: 01392 208290 Website: http://www.devondoctors.co.uk/

Coleridge Medical Centre Sandfords Surgery Location: Church Road, Whimple Exeter, Devon, EX5 2TL Phone: 01404 814447 Website: http://www.coleridgemedicalcentre.co.uk