Quay Lane Surgery, Saltash, Cornwall

Quay Lane Surgery is one of the leading GP practice in Saltash and it is located at Old Quay Lane, St.Germans, Saltash, Cornwall, PL12 5LH. Patients can contact Quay Lane Surgery at 01503 230088 for appointments. Services offered by Quay Lane Surgery are Learning disability health check and others. Quay Lane Surgery GP has total 4549 registered patients, out of this there are 2322 female registered patients and 2227 male registered patients. It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. Quay Lane Surgery has medical staff of 8 to cater to your healthcare needs. NHS Kernow CCG is responsible for effective clinical commissioning of Quay Lane Surgery.

Contact Information

Quay Lane Surgery
Old Quay Lane, St.Germans
Saltash, Cornwall, PL12 5LH
01503 230088

GP Profile

Quay Lane Surgery address, phone number, fax number, website, email etc. details are mentioned as below. Patients can call on the below given phone number for appointments.
NameQuay Lane Surgery
Organization codeL82043
AddressOld Quay Lane, St.Germans
Saltash, Cornwall, PL12 5LH
Phone number01503 230088
Websitehttp://www.quaylanesurgery.co.uk/
Emailquaylane.surgery@nhs.net
CommissionerNHS Kernow CCG

Opening times

Quay Lane Surgery opening timing for reception and surgery are as mentioned below for complete week. Patients can book their appointments accordingly.
Monday14:00-18:00
Tuesday14:00-18:00
Wednesday14:00-18:00
Thursday14:00-18:00
Friday14:00-18:00
Monday14:00-18:00
Tuesday14:00-18:00
Wednesday14:00-18:00
Thursday14:00-18:00
Friday14:00-18:00

Services & Clinics

Quay Lane Surgery have following clinics at their center and they provide below mentioned services to the patients.
Learning disability health check

Facilities

Quay Lane Surgery has following Accessibility and Parking facilities available which can be availed by incoming patients.
Accessibility
Disabled parking Yes
Disabled WC Yes
Induction loop Yes
Step free access Yes
Wheelchair access Yes
Parking
Car Parking Yes
Disabled parking Yes

Staff

There are 8 medical staff working at Quay Lane Surgery. Following are the staff details who work at Quay Lane Surgery with their name, job tittle and GMC Number.
NameJob titleGMC Number
Dr James Richard MooreGeneral Practitioner2652430
Dr Simon FullaloveGeneral Practitioner3175048
Dr Penelope Jane ThomsonGeneral Practitioner2602820
DR Jonathan CartyGeneral Practitioner4427801
Mrs Debbie ToddPractice Manager
Sister Claire MayPractice Nurse
Celia CornellPractice Nurse
Sister Claire MayPractice Nurse

Performance

Some measuring parameters of Quay Lane Surgery are taken and their fetched values are as mentioned below.
MeasureValue
Antibiotic Prescribing items per standardised prescribing unit (see definition)
Cancer Detection Rate61.54% detected by practice, out of 39 new diagnoses.
Care Quality Commission Inspection RatingsGood
Cervical Cancer Screening79.9% screened, of 1060 eligible women.
Dementia - Face to Face Reviews89.66% reviewed by GP, out of 29 patients diagnosed.
Diabetes - Managing Blood Glucose Level (HbA1c)83.81% within a recommended level, out of 210 patients.
Flu vaccinations - Aged 65 and over group76.9% vaccinated, of 1119 eligible people.
Flu vaccinations - Under 65 At Risk Groups57.4% vaccinated, of 432 eligible people.
High Blood Pressure Management86.42% with recommended measurement, out of 589 patients.
Mental Health – Comprehensive Care Planning100.00% with a plan, out of 10 patients.
Patient Experience - Confidence and Trust in healthcare professional 99.43% had confidence, of 59 respondents.
Patient Satisfaction with GP Practice Appointment Times88.87% were satisfied, of 60 respondents.
Percentage of children aged 1 completed primary course of 5:1 vaccine100.00% vaccinated.
Proportion of children aged 2 with Haemophilus influenzae type b and Meningitis C booster vaccine96.43% vaccinated.
Proportion of children aged 2 with Measles, Mumps and Rubella vaccine92.86% vaccinated.
Proportion of children aged 2 with pneumococcal conjugate booster vaccine96.43% vaccinated.
Stroke prevention: medication for patients with atrial fibrillation90.82% treated, out of 98 patients.

Registered Patients

Quay Lane Surgery GP has 4549 registered patients out of this it has 2322 female registered patients and 2227 male registered patients.
Total number of male patients and female patients

Number of male and female patients, grouped by 10 years


Patient Online Management Information

Quay Lane Surgery has total of 4570 registered patients as per Patient Online Management Information (POMI) system as on 30-Sep-22

Online Appointments
Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for booking and/or cancelling appointments through the Principal systemOnline booking of appointments and cancelling can be allowed but GP has not yet enabled the functionality
Total number of 'online patients' registered to use an online Patient Transactional Service to book and/or cancel appointments0
Total number of appointment scheduling or cancelling transactions using an Online Patient Transaction Service within the reporting month0
Online Prescription Order
Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for ordering repeat prescriptions through the Principal systemOnline prescription ordering is enabled
Total number of 'online patients' registered to use an online Patient Transactional Service to order repeat prescriptions1588
Total number of prescriptions ordered using an Online Patient Transaction Service. (Note that ordering several items at once to be counted as one prescription).425
Online Patient Record Access Service
Functionality status of the Practice system for enabling the use of online Patient Record Access Services for 'online patients' to view their Detailed Coded Care RecordPatients can view detailed coded records online
Total number of 'online patients' registered to use an online Patient Record Access Service to access elements of the Detailed Coded Care Record207
Total number of accesses of a patient record by an 'online patient' with Detailed Coded Care Record access.3112

Map and Direction






Other GP's in Saltash

Port View Surgery
Location: Higher Port View
Saltash, Cornwall, PL12 4BU

Phone: 01752 840115
Website: http://www.portviewsurgery.co.uk
Saltash Health Centre
Location: Callington Road, Callington Road
Saltash, Cornwall, PL12 6DL

Phone: 01752 842281
Website: https://www.saltashhealth.co.uk/

What are GPs? : GP stands for 'General Practitioner' who can deal with all type of medical conditions and mainly treats acute (short duration) and chronic (diseases that lasts for more than three months) illnesses. GPs provide routine health care checkups like physical examinations, vaccinations, simple surgical operations etc. They also provide advice on diet and smoking, preventive care and health education to patients.
GPs are not specialized in any one particular area. So, if they can't deal with any particular medical condition, they refer the patient to the specialized hospital for tests, treatment, or to see a consultant with specialist knowledge.

What is a GP Practice? : GPs usually work in practices (a physical location / clinic) as part of a team that includes nurses, healthcare assistants, practice managers, receptionists and other staff. Practices also work closely with other healthcare professionals, such as health visitors, midwives, mental health services and social care services. GP practices should make information about their services easily available to their patients. Our website also provide detailed information about General Practices which is easy to comprehend and freely accessible.

This website contains public sector information licensed under the Open Government Licence v2.0.