Bitterne Park Surgery, Southampton, Hampshire

Bitterne Park Surgery is one of the leading GP practice in Southampton and it is located at Bitterne Medical Centre, Thorold Road Southampton, Southampton, Hampshire, SO18 1HZ. Patients can contact Bitterne Park Surgery at 02380 676809 for appointments. Services offered by Bitterne Park Surgery are Learning disability health check and others. Bitterne Park Surgery GP has total 9179 registered patients, out of this there are 4590 female registered patients and 4589 male registered patients. It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. Bitterne Park Surgery has medical staff of 7 to cater to your healthcare needs. NHS Southampton CCG is responsible for effective clinical commissioning of Bitterne Park Surgery.

Contact Information

Bitterne Medical Centre, Thorold Road Southampton
Southampton, Hampshire, SO18 1HZ
02380 676809

GP Profile

Bitterne Park Surgery address, phone number, fax number, website, email etc. details are mentioned as below. Patients can call on the below given phone number for appointments.
NameBitterne Park Surgery
Organization codeJ82171
AddressBitterne Medical Centre, Thorold Road Southampton
Southampton, Hampshire, SO18 1HZ
Phone number02380 676809
Fax number023 80672896
CommissionerNHS Southampton CCG
Electronic Prescription ServiceAvailable

Opening times

Bitterne Park Surgery opening timing for reception and surgery are as mentioned below for complete week. Patients can book their appointments accordingly.
No reception timinigs available
No surgery timinigs available

Services & Clinics

Bitterne Park Surgery have following clinics at their center and they provide below mentioned services to the patients.
Learning disability health check


Bitterne Park Surgery has following Accessibility and Parking facilities available which can be availed by incoming patients.
Car Parking Yes


There are 7 medical staff working at Bitterne Park Surgery. Following are the staff details who work at Bitterne Park Surgery with their name, job tittle and GMC Number.
NameJob titleGMC Number
Dr Joanna Izabela JarmolowiczAdministrator6047175
Dr Helen Jennifer BillingtonAdministrator4650007
Dr Richard Paul McdermottAdministrator3581830
Dr Joanna Louise HarrisonAdministrator6149962
Dr Ian Roger WardAdministrator4213086
Dr Sonali Marie FernandoAdministrator4525101
Other Helen WhatmorePractice Manager


Some measuring parameters of Bitterne Park Surgery are taken and their fetched values are as mentioned below.
Antibiotic Prescribingitems per standardised prescribing unit (see definition)
Cancer Detection Rate58.8% detected by practice, out of 34 new diagnoses.
Care Quality Commission Inspection RatingsNo rating
Cervical Cancer Screening72.43% screened, of 2416 eligible women.
Childhood Vaccinations up to Age 2 (score out of 10)score out of 10. Achieved over 90% coverage for 2/4 vaccinations.
Dementia - Face to Face Reviews81.82% reviewed by GP, out of 55 patients diagnosed.
Diabetes - Managing Blood Glucose Level (HbA1c)75.68% within a recommended level, out of 292 patients.
Flu vaccinations - Aged 65 and over group72.2% vaccinated, of 1164 eligible people.
Flu vaccinations - Under 65 At Risk Groups55.6% vaccinated, of 790 eligible people.
High Blood Pressure Management83.51% with recommended measurement, out of 849 patients.
Mental Health Comprehensive Care Planning95.74% with a plan, out of 94 patients.
Patient Experience - Confidence and Trust in GP81.7% had confidence, of 123 respondents.
Patient Satisfaction with GP Practice Opening Times65.2% were satisfied, of 129 respondents.
Proportion of children aged 1 with full course of recommended vaccines71.65% vaccinated.
Proportion of children aged 2 with Haemophilus influenzae type b and Meningitis C booster vaccine73.48% vaccinated.
Proportion of children aged 2 with Measles, Mumps and Rubella vaccine96.21% vaccinated.
Proportion of children aged 2 with pneumococcal conjugate booster vaccine96.21% vaccinated.
Stroke prevention: medication for patients with atrial fibrillation81.25% treated, out of 96 patients.

Registered Patients

Bitterne Park Surgery GP has 9179 registered patients out of this it has 4590 female registered patients and 4589 male registered patients.
Total number of male patients and female patients

Number of male and female patients, grouped by 10 years

National Patient Survey

Bitterne Park Surgery GP survey as compared to national survey is as mentioned below. Green means it is better than national average of gp's and red means it is worse than the national average. NA stands for information not available.

Better than National average Worst than National average

MeasureProviderNational Avg.
The proportion of patients who would recommend their GP surgery70.2 %77.4 %
Percentage of patients rating their experience of making an appointment as good or very goodNA72.7 %
The proportion of respondents to the GP patient survey who gave a positive answer to 'Generally, how easy is it to get through to someone at your GP surgery on the phone'. Higher values are better67.6 %68 %
The proportion of respondents to the GP patient survey who described the overall experience of their GP surgery as good or very good.. Higher values are better78.5 %84.8 %
The proportion of patients rated as Very Good for involving patients in decisions about their care69.2 %74.3 %
The proportion of patients satisfied very much with opening hours%76.2 %
The proportion of patients describe their overall experience of out_of hours as GoodNA66.2 %
The proportion of patients having confidence and trust in this GP90 %91.9 %
The proportion of patients having confidence and trust in nurse86.2 %84.5 %
The proportion of patients reported they see or speak to a GP they prefer63.3%55.6 %
The proportion of patients reported that the receptionist is very helpful85 %86.7 %
The proportion of patients rated the GP as Very Good for treating with care and concern82.5 %82.8 %
The proportion of patients rated the nurse as Very Good for treating with care and concern83 %77.5 %
The proportion of patients reported as Yes, that they are able to get an appointment to see or speak to someoneNA84.3 %
The proportion of patients they have a long standing health condition55.7 %53.5 %
The proportion of patients responding to the questionnaire say that they have a written care plan4.7 %3.2 %
The proportion of patients reported their GP is Good at explaining test and treatment74.7 %81.4 %
The proportion of patients reported the nurse is Good at explaining test and treatment81.3 %76.1 %
*NA : Not Available

Online Patient Transactional Services

Online Patient Transactional Services for Bitterne Park Surgery are as mentioned below.
Number of patients registered at GP9218
Status of online system for booking and/or cancelling appointmentsPatients enabled the feature of book and cancel appointments online
Total number of online patients registered to use the service to book and/or cancel appointments700
Total number of appointments scheduling or cancelling transactions120
Status of online system for ordering repeat prescriptionsPatients have the functionality to order prescriptions online but not yet enabled
Status of online system for online patients to view their Detailed Coded Care RecordPatients enabled the functionality to allow them to view detailed coded records online
Total number of online patients registered to use an online Patient Record Access Service to access elements of the Detailed Coded Care Record10
Total number of accesses of a patients record by an online patient with Detailed Coded Care Record access19

Map and Direction

Other GP's in Southampton

Aldermoor Surgery
Location: Aldermoor Health Centre, Aldermoor Close
Southampton, Hampshire, SO16 5ST

Phone: 02380 241000
Alma Road Surgery
Location: 68 Alma Road, Portswood
Southampton, Hampshire, SO14 6UX

Phone: 02380 672666
Atherley House Surgery
Location: 143-145 Shirley Road, Shirley Southampton
Southampton, Hampshire, SO15 3FH

Phone: 02380 221964
Bath Lodge Practice
Location: Bitterne Health Centre, Commercial Street, Bitterne
Southampton, Hampshire, SO18 6BT

Phone: 02380 442111
Website: NA
Bishops Waltham Surgery
Location: Lower Lane, Bishops Waltham
Southampton, Hampshire, SO32 1GR

Phone: 01489 892288

What are GPs? : GP stands for 'General Practitioner' who can deal with all type of medical conditions and mainly treats acute (short duration) and chronic (diseases that lasts for more than three months) illnesses. GPs provide routine health care checkups like physical examinations, vaccinations, simple surgical operations etc. They also provide advice on diet and smoking, preventive care and health education to patients.
GPs are not specialized in any one particular area. So, if they can't deal with any particular medical condition, they refer the patient to the specialized hospital for tests, treatment, or to see a consultant with specialist knowledge.

What is a GP Practice? : GPs usually work in practices (a physical location / clinic) as part of a team that includes nurses, healthcare assistants, practice managers, receptionists and other staff. Practices also work closely with other healthcare professionals, such as health visitors, midwives, mental health services and social care services. GP practices should make information about their services easily available to their patients. Our website also provide detailed information about General Practices which is easy to comprehend and freely accessible.

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