St James' Surgery, Dover, Kent

St James' Surgery is one of the leading GP practice in Dover and it is located at 2 Harold Street, Dover, Kent, CT16 1SF. Patients can contact St James' Surgery at 01304 225559 for appointments. Services offered by St James' Surgery are Child Immunisations, Phlebotomy, Asthma Clinic, Child health and development, COPD clinic with spirometry, Minor surgery (e.g. removal of moles and skin lesions) - provided in-house and others. St James' Surgery GP has total 8718 registered patients, out of this there are 4227 female registered patients and 4491 male registered patients. It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. St James' Surgery has medical staff of 5 to cater to your healthcare needs. NHS Kent And Medway CCG is responsible for effective clinical commissioning of St James' Surgery.

Contact Information

St James' Surgery
2 Harold Street
Dover, Kent, CT16 1SF
01304 225559

GP Profile

St James' Surgery address, phone number, fax number, website, email etc. details are mentioned as below. Patients can call on the below given phone number for appointments.
NameSt James' Surgery
Organization codeG82002
Address2 Harold Street
Dover, Kent, CT16 1SF
Phone number01304 225559
Websitehttp://www.st-james-surgery.co.uk
Email-
CommissionerNHS Kent And Medway CCG
Electronic Prescription ServiceAvailable

Opening times

St James' Surgery opening timing for reception and surgery are as mentioned below for complete week. Patients can book their appointments accordingly.
Monday08:00-18:30
Tuesday08:00-18:30
Wednesday08:00-18:30
Thursday08:00-18:30
Friday08:00-18:30
Monday08:00-18:00
Tuesday08:00-18:00
Wednesday08:00-18:00
Thursday08:00-18:00
Friday08:00-18:00

Services & Clinics

St James' Surgery have following clinics at their center and they provide below mentioned services to the patients.
Child ImmunisationsPhlebotomy
Asthma ClinicChild health and development
COPD clinic with spirometryMinor surgery (e.g. removal of moles and skin lesions) - provided in-house
Travel health without yellow feverLearning disability health check

Facilities

St James' Surgery has following Accessibility and Parking facilities available which can be availed by incoming patients.
Accessibility
Disabled parking Yes
Disabled WC Yes
Induction loop Yes
Step free access Yes
Wheelchair access Yes
Parking
Car Parking Yes
Cycle parking Yes
Disabled parking Yes

Staff

There are 5 medical staff working at St James' Surgery. Following are the staff details who work at St James' Surgery with their name, job tittle and GMC Number.
NameJob titleGMC Number
Dr Ian SutherlandGeneral Practitioner3283486
Dr Pia HolwerdaGeneral Practitioner3419142
Dr Michael ReineckeGeneral Practitioner4075929
Miss Jazmine PitcherPractice Manager
Mrs Lesley WrightPractice Manager

Performance

Some measuring parameters of St James' Surgery are taken and their fetched values are as mentioned below.
MeasureValue
Antibiotic Prescribing items per standardised prescribing unit (see definition)
Cancer Detection Rate44.44% detected by practice, out of 45 new diagnoses.
Care Quality Commission Inspection RatingsGood
Cervical Cancer Screening78.7% screened, of 1928 eligible women.
Dementia - Face to Face Reviews82.22% reviewed by GP, out of 45 patients diagnosed.
Diabetes - Managing Blood Glucose Level (HbA1c)83.04% within a recommended level, out of 336 patients.
Flu vaccinations - Aged 65 and over group67.5% vaccinated, of 1362 eligible people.
Flu vaccinations - Under 65 At Risk Groups55.1% vaccinated, of 692 eligible people.
High Blood Pressure Management81.89% with recommended measurement, out of 1,132 patients.
Mental Health – Comprehensive Care Planning96.15% with a plan, out of 52 patients.
Patient Experience - Confidence and Trust in healthcare professional 92.73% had confidence, of 93 respondents.
Patient Satisfaction with GP Practice Appointment Times75.85% were satisfied, of 100 respondents.
Percentage of children aged 1 completed primary course of 5:1 vaccine95.06% vaccinated.
Proportion of children aged 2 with Haemophilus influenzae type b and Meningitis C booster vaccine89.84% vaccinated.
Proportion of children aged 2 with Measles, Mumps and Rubella vaccine89.84% vaccinated.
Proportion of children aged 2 with pneumococcal conjugate booster vaccine89.84% vaccinated.
Stroke prevention: medication for patients with atrial fibrillation75.94% treated, out of 133 patients.

Registered Patients

St James' Surgery GP has 8718 registered patients out of this it has 4227 female registered patients and 4491 male registered patients.
Total number of male patients and female patients

Number of male and female patients, grouped by 10 years


Patient Online Management Information

St James' Surgery has total of 8632 registered patients as per Patient Online Management Information (POMI) system as on 30-Sep-22

Online Appointments
Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for booking and/or cancelling appointments through the Principal systemOnline booking of appointments and cancelling is enabled
Total number of 'online patients' registered to use an online Patient Transactional Service to book and/or cancel appointments3043
Total number of appointment scheduling or cancelling transactions using an Online Patient Transaction Service within the reporting month62
Online Prescription Order
Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for ordering repeat prescriptions through the Principal systemOnline prescription ordering is enabled
Total number of 'online patients' registered to use an online Patient Transactional Service to order repeat prescriptions3042
Total number of prescriptions ordered using an Online Patient Transaction Service. (Note that ordering several items at once to be counted as one prescription).530
Online Patient Record Access Service
Functionality status of the Practice system for enabling the use of online Patient Record Access Services for 'online patients' to view their Detailed Coded Care RecordPatients can view detailed coded records online
Total number of 'online patients' registered to use an online Patient Record Access Service to access elements of the Detailed Coded Care Record489
Total number of accesses of a patient record by an 'online patient' with Detailed Coded Care Record access.3748

Map and Direction






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What are GPs? : GP stands for 'General Practitioner' who can deal with all type of medical conditions and mainly treats acute (short duration) and chronic (diseases that lasts for more than three months) illnesses. GPs provide routine health care checkups like physical examinations, vaccinations, simple surgical operations etc. They also provide advice on diet and smoking, preventive care and health education to patients.
GPs are not specialized in any one particular area. So, if they can't deal with any particular medical condition, they refer the patient to the specialized hospital for tests, treatment, or to see a consultant with specialist knowledge.

What is a GP Practice? : GPs usually work in practices (a physical location / clinic) as part of a team that includes nurses, healthcare assistants, practice managers, receptionists and other staff. Practices also work closely with other healthcare professionals, such as health visitors, midwives, mental health services and social care services. GP practices should make information about their services easily available to their patients. Our website also provide detailed information about General Practices which is easy to comprehend and freely accessible.

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