High Road Family Doctors is one of the leading GP practice in Benfleet and it is located at 119 High Road, Benfleet, Essex, SS7 5LN. Patients can contact High Road Family Doctors at 01268 753591 for appointments. Services offered by High Road Family Doctors are Primary care counselling service, Smoking cessation clinic, COPD clinic with spirometry, Asthma Clinic, Child Immunisations, Minor surgery (e.g. removal of moles and skin lesions) - provided in-house and others. High Road Family Doctors GP has total 3997 registered patients, out of this there are 2020 female registered patients and 1977 male registered patients. It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. High Road Family Doctors has medical staff of 5 to cater to your healthcare needs. NHS Castle Point And Rochford CCG is responsible for effective clinical commissioning of High Road Family Doctors.
| High Road Family Doctors | |
| 119 High Road Benfleet, Essex, SS7 5LN | |
| 01268 753591 |
| Monday | 14:00-18:30 |
|---|---|
| Tuesday | 14:00-18:30 |
| Wednesday | 14:00-18:30 |
| Thursday | 08:00-13:00 |
| Friday | 14:00-18:30 |
| Monday | 16:00-18:00 |
|---|---|
| Tuesday | 16:00-18:00 |
| Wednesday | 16:00-18:00 |
| Thursday | 08:30-13:00 |
| Friday | 16:00-18:00 |
| Primary care counselling service | Smoking cessation clinic |
| COPD clinic with spirometry | Asthma Clinic |
| Child Immunisations | Minor surgery (e.g. removal of moles and skin lesions) - provided in-house |
| Learning disability health check |
| Disabled parking | Yes |
| Disabled WC | Yes |
| Induction loop | Yes |
| Step free access | Yes |
| Wheelchair access | Yes |
| Baby changing facility | Yes |
| Name | Job title | GMC Number |
|---|---|---|
| Dr Carlos Volkmar | General Practitioner | 6080400 |
| Mrs Jill Lewis | Practice Manager | |
| Nurse Terri Burtonshaw-walker | Practice Nurse | |
| Practice Nurse Emma Townsend | Practice Nurse | |
| Sister Heather Cannon | Practice Nurse |
| Measure | Value |
|---|---|
| Antibiotic Prescribing | items per standardised prescribing unit (see definition) |
| Cancer Detection Rate | 45.83% detected by practice, out of 24 new diagnoses. |
| Care Quality Commission Inspection Ratings | Good |
| Cervical Cancer Screening | 84.3% screened, of 949 eligible women. |
| Dementia - Face to Face Reviews | 90.32% reviewed by GP, out of 31 patients diagnosed. |
| Diabetes - Managing Blood Glucose Level (HbA1c) | 83.01% within a recommended level, out of 206 patients. |
| Flu vaccinations - Aged 65 and over group | 78.3% vaccinated, of 815 eligible people. |
| Flu vaccinations - Under 65 At Risk Groups | 60.3% vaccinated, of 431 eligible people. |
| High Blood Pressure Management | 82.13% with recommended measurement, out of 694 patients. |
| Mental Health – Comprehensive Care Planning | 92.86% with a plan, out of 14 patients. |
| Patient Experience - Confidence and Trust in healthcare professional | 94.03% had confidence, of 43 respondents. |
| Patient Satisfaction with GP Practice Appointment Times | 61.84% were satisfied, of 42 respondents. |
| Percentage of children aged 1 completed primary course of 5:1 vaccine | 97.67% vaccinated. |
| Proportion of children aged 2 with Haemophilus influenzae type b and Meningitis C booster vaccine | 83.87% vaccinated. |
| Proportion of children aged 2 with Measles, Mumps and Rubella vaccine | 83.87% vaccinated. |
| Proportion of children aged 2 with pneumococcal conjugate booster vaccine | 87.10% vaccinated. |
| Stroke prevention: medication for patients with atrial fibrillation | 93.22% treated, out of 59 patients. |
| Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for booking and/or cancelling appointments through the Principal system | Online booking of appointments and cancelling is enabled |
| Total number of 'online patients' registered to use an online Patient Transactional Service to book and/or cancel appointments | 2096 |
| Total number of appointment scheduling or cancelling transactions using an Online Patient Transaction Service within the reporting month | 198 |
| Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for ordering repeat prescriptions through the Principal system | Online prescription ordering is enabled |
| Total number of 'online patients' registered to use an online Patient Transactional Service to order repeat prescriptions | 2107 |
| Total number of prescriptions ordered using an Online Patient Transaction Service. (Note that ordering several items at once to be counted as one prescription). | 624 |
| Functionality status of the Practice system for enabling the use of online Patient Record Access Services for 'online patients' to view their Detailed Coded Care Record | Patients can view detailed coded records online |
| Total number of 'online patients' registered to use an online Patient Record Access Service to access elements of the Detailed Coded Care Record | 335 |
| Total number of accesses of a patient record by an 'online patient' with Detailed Coded Care Record access. | 506 |
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