Norfolk And Norwich University Hospital is one of the leading hospital located at Colney Lane, Norwich, Norfolk, NR4 7UY. You can reach out to the office of Norfolk And Norwich University Hospital via phone at 01603 286286. Norfolk and Norwich University Hospitals NHS Foundation Trust is responsible for the planning and commissioning of Norfolk And Norwich University Hospital. The Organization ID for Norfolk And Norwich University Hospital is 41147 while its Organization Code is RM102.
Hospital services fall under secondary care and, with the exception of emergency care, patients need a referral to access treatment. Hospitals themselves are mostly managed by NHS trusts, which ensures high-quality care is provided and that money is spent effeciently. Services and treatments like accident and emergency services, family planning services and treatment for most infectious diseases are free to all in NHS Hospitals.
| Braille translation service | Yes |
| Disabled parking | Yes |
| Disabled WC | Yes |
| Induction loop | Yes |
| Signing service available | Yes |
| Wheelchair access | Yes |
| Access to TV | Yes |
| Baby changing facility | Yes |
| Children's play area | Yes |
| Bereavement support | Yes |
| Translation services | Yes |
| Car Parking | Yes |
| Cycle parking | Yes |
| Disabled parking | Yes |
| On-site chapel | Yes |
| Prayer area | Yes |
| Cafe | Yes |
| Measure | Value |
|---|---|
| A&E performance | Patients seen within 4 hours |
| Friends and Family Test score: A&E | Patients recommend this hospital. 946 responses |
| Agency staff as a percentage of average expenditure | Significantly below average with a value of 1% |
| Care Quality Commission inspection ratings | Good |
| Care hours per patient day | hours |
| Estimated Procurement Savings Target | £580,941 - £2,473,183 |
| Financial performance | |
| Percentage of patients waiting less than 18 weeks | 82% of patients waiting less than 18 weeks from referral |
| Friends and Family Test score: Inpatient | Patients recommend this hospital. 293 responses |
| Friends and Family Test score: Labour ward | Patients recommend this hospital. 25 responses |
| National Patient Safety Alerts | Poor - Some alerts not signed off after deadline |
| Overall Procurement Process Efficiency and Price Performance Assessment | Middle 50% |
| Friends and Family Test score: Postnatal ward | Patients recommend this hospital. 28 responses |
| Price Performance | Top 25% |
| Procurement Process Efficiency | Middle 50% |
| Mortality rate (in hospital and up to 30 days after discharge) | Higher number of deaths than expected |
| Friends and Family Test score: Staff - Care | staff recommend this hospital for care. 452 responses. 8218 staff work at this trust. |
| Friends and Family Test score: Staff - Work | staff recommend this hospital as a place to work. 452 responses. 8218 staff work at this trust. |
| Recommended by staff | Within expected range with a value of 60% |
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