West Pottergate Medical Practice, Norwich, Norfolk

West Pottergate Medical Practice is one of the leading GP practice in Norwich and it is located at West Pottergate, Norwich, Norfolk, NR2 4BX. Patients can contact West Pottergate Medical Practice at 01603 513333 for appointments. Services offered by West Pottergate Medical Practice are Minor surgery (e.g. removal of moles and skin lesions) - provided in-house, Learning disability health check and others. West Pottergate Medical Practice GP has total 5209 registered patients, out of this there are 2567 female registered patients and 2642 male registered patients. It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. West Pottergate Medical Practice has medical staff of 8 to cater to your healthcare needs. NHS Norfolk And Waveney CCG is responsible for effective clinical commissioning of West Pottergate Medical Practice.

Contact Information

West Pottergate Medical Practice
West Pottergate
Norwich, Norfolk, NR2 4BX
01603 513333

GP Profile

West Pottergate Medical Practice address, phone number, fax number, website, email etc. details are mentioned as below. Patients can call on the below given phone number for appointments.
NameWest Pottergate Medical Practice
Organization codeD82106
AddressWest Pottergate
Norwich, Norfolk, NR2 4BX
Phone number01603 513333
Fax number01603 306949
Websitehttps://www.westpottergate.co.uk
Emailwest.pottergate@nhs.net
CommissionerNHS Norfolk And Waveney CCG
Electronic Prescription ServiceAvailable

Opening times

West Pottergate Medical Practice opening timing for reception and surgery are as mentioned below for complete week. Patients can book their appointments accordingly.
Monday14:00-18:30
Tuesday14:00-18:30
Wednesday14:00-18:30
Thursday14:00-18:30
Friday14:00-18:30
Monday08:30-18:00
Tuesday08:30-18:00
Wednesday08:30-18:00
Thursday08:30-18:00
Friday08:30-18:00

Services & Clinics

West Pottergate Medical Practice have following clinics at their center and they provide below mentioned services to the patients.
Minor surgery (e.g. removal of moles and skin lesions) - provided in-house
Learning disability health check

Facilities

West Pottergate Medical Practice has following Accessibility and Parking facilities available which can be availed by incoming patients.
Accessibility
Disabled parking Yes
Disabled WC Yes
Induction loop Yes
Signing service available Yes
Step free access Yes
Wheelchair access Yes
Bringing children to GP
Baby changing facility Yes
Children's play area Yes
Parent and baby room Yes
Parking
Car Parking Yes
Cycle parking Yes
Disabled parking Yes

Staff

There are 8 medical staff working at West Pottergate Medical Practice. Following are the staff details who work at West Pottergate Medical Practice with their name, job tittle and GMC Number.
NameJob titleGMC Number
Carolyn JamesAdvanced Nurse Practitioner
Julie BallAssistant Practice Manager
Dr Catherine ClarkGeneral Practitioner6167850
Dr Hugh WilsonGeneral Practitioner7082110
Dr David PlumeGeneral Practitioner4724106
Lina GanusauskaiteHealthcare Assistant
Emma Phillips Healthcare Assistant
Mr Barry SharpePractice Manager

Performance

Some measuring parameters of West Pottergate Medical Practice are taken and their fetched values are as mentioned below.
MeasureValue
Antibiotic Prescribing items per standardised prescribing unit (see definition)
Cancer Detection Rate52.63% detected by practice, out of 19 new diagnoses.
Care Quality Commission Inspection RatingsGood
Cervical Cancer Screening73.0% screened, of 1144 eligible women.
Dementia - Face to Face Reviews94.12% reviewed by GP, out of 17 patients diagnosed.
Diabetes - Managing Blood Glucose Level (HbA1c)93.81% within a recommended level, out of 113 patients.
Flu vaccinations - Aged 65 and over group81.1% vaccinated, of 756 eligible people.
Flu vaccinations - Under 65 At Risk Groups58.6% vaccinated, of 372 eligible people.
High Blood Pressure Management87.42% with recommended measurement, out of 453 patients.
Mental Health – Comprehensive Care Planning100.00% with a plan, out of 33 patients.
Patient Experience - Confidence and Trust in healthcare professional 96.45% had confidence, of 55 respondents.
Patient Satisfaction with GP Practice Appointment Times71.32% were satisfied, of 53 respondents.
Percentage of children aged 1 completed primary course of 5:1 vaccine90.48% vaccinated.
Proportion of children aged 2 with Haemophilus influenzae type b and Meningitis C booster vaccine87.23% vaccinated.
Proportion of children aged 2 with Measles, Mumps and Rubella vaccine91.49% vaccinated.
Proportion of children aged 2 with pneumococcal conjugate booster vaccine85.11% vaccinated.
Stroke prevention: medication for patients with atrial fibrillation100.00% treated, out of 50 patients.

Registered Patients

West Pottergate Medical Practice GP has 5209 registered patients out of this it has 2567 female registered patients and 2642 male registered patients.
Total number of male patients and female patients

Number of male and female patients, grouped by 10 years


Patient Online Management Information

West Pottergate Medical Practice has total of 5158 registered patients as per Patient Online Management Information (POMI) system as on 30-Sep-22

Online Appointments
Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for booking and/or cancelling appointments through the Principal systemOnline booking of appointments and cancelling is enabled
Total number of 'online patients' registered to use an online Patient Transactional Service to book and/or cancel appointments1333
Total number of appointment scheduling or cancelling transactions using an Online Patient Transaction Service within the reporting month0
Online Prescription Order
Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for ordering repeat prescriptions through the Principal systemOnline prescription ordering is enabled
Total number of 'online patients' registered to use an online Patient Transactional Service to order repeat prescriptions2435
Total number of prescriptions ordered using an Online Patient Transaction Service. (Note that ordering several items at once to be counted as one prescription).476
Online Patient Record Access Service
Functionality status of the Practice system for enabling the use of online Patient Record Access Services for 'online patients' to view their Detailed Coded Care RecordPatients can view detailed coded records online
Total number of 'online patients' registered to use an online Patient Record Access Service to access elements of the Detailed Coded Care Record519
Total number of accesses of a patient record by an 'online patient' with Detailed Coded Care Record access.282

Map and Direction






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What are GPs? : GP stands for 'General Practitioner' who can deal with all type of medical conditions and mainly treats acute (short duration) and chronic (diseases that lasts for more than three months) illnesses. GPs provide routine health care checkups like physical examinations, vaccinations, simple surgical operations etc. They also provide advice on diet and smoking, preventive care and health education to patients.
GPs are not specialized in any one particular area. So, if they can't deal with any particular medical condition, they refer the patient to the specialized hospital for tests, treatment, or to see a consultant with specialist knowledge.

What is a GP Practice? : GPs usually work in practices (a physical location / clinic) as part of a team that includes nurses, healthcare assistants, practice managers, receptionists and other staff. Practices also work closely with other healthcare professionals, such as health visitors, midwives, mental health services and social care services. GP practices should make information about their services easily available to their patients. Our website also provide detailed information about General Practices which is easy to comprehend and freely accessible.

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