Bankhouse Surgery, Hartlepool, Cleveland

Bankhouse Surgery is one of the leading GP practice in Hartlepool and it is located at One Life Hartlepool, Park Road, Hartlepool, Cleveland, TS24 7PW. Patients can contact Bankhouse Surgery at 01429 274800 for appointments. Services offered by Bankhouse Surgery are Asthma Clinic, Minor surgery (e.g. removal of moles and skin lesions) - provided in-house, Long-Acting Reversible Contraception (LARC - eg IUD or implant), Child health and development, Learning disability health check and others. Bankhouse Surgery GP has total 9868 registered patients, out of this there are 4916 female registered patients and 4952 male registered patients. It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. Bankhouse Surgery has medical staff of 27 to cater to your healthcare needs. NHS North East And North Cumbria Icb - 16C is responsible for effective clinical commissioning of Bankhouse Surgery.

Bankhouse Surgery address, phone number, fax number, website, email etc. details are mentioned as below. Patients can call on the below given phone number for appointments.

Name	Bankhouse Surgery
Organization code	A81007
Address	One Life Hartlepool, Park Road Hartlepool, Cleveland, TS24 7PW
Phone number	01429 274800
Fax number	01429 860811
Website	www.bankhousesurgery.co.uk
Email	-
Commissioner	NHS North East And North Cumbria Icb - 16C
Electronic Prescription Service	Available

Bankhouse Surgery opening timing for reception and surgery are as mentioned below for complete week. Patients can book their appointments accordingly.

• Reception times
• Surgery times

Bankhouse Surgery have following clinics at their center and they provide below mentioned services to the patients.

Asthma Clinic	Minor surgery (e.g. removal of moles and skin lesions) - provided in-house
Long-Acting Reversible Contraception (LARC - eg IUD or implant)	Child health and development
Learning disability health check

Bankhouse Surgery has following Accessibility and Parking facilities available which can be availed by incoming patients.There are 27 medical staff working at Bankhouse Surgery. Following are the staff details who work at Bankhouse Surgery with their name, job tittle and GMC Number.

Name	Job title	GMC Number
Lisa Elliot	Assistant Practice Manager
Dr Joanna Susan Kierstan	General Practitioner	6052933
Dr Reem Kipling	General Practitioner	6114800
Dr Rubi Vijayakumar	General Practitioner	5196116
Dr Michael Inglis Smith	General Practitioner	3090288
Dr Evelin Margaret Schock	General Practitioner	4747938
Dr Prem Mathiazhagan	General Practitioner	6067028
Mrs Edie Coates	Healthcare Assistant
Nurse Kay Connor	Nurse Practitioner
Mr Gary Trafford	Practice Manager
Sister Jessica Spence	Practice Nurse
Sister Louise Stonehouse	Practice Nurse
Sister Melissa Wright	Practice Nurse
Debbie	Reception Staff
Laura	Reception Staff
Jo	Reception Staff
Emily	Reception Staff
Vivienne	Reception Staff
Andrea	Reception Staff
Denise	Reception Staff
Claire	Reception Staff
Vicki	Reception Staff
Steph	Reception Staff
Amy	Reception Staff
Alison	Reception Staff
Alana	Reception Staff
Hannah	Reception Staff

Some measuring parameters of Bankhouse Surgery are taken and their fetched values are as mentioned below.

Measure	Value
Antibiotic Prescribing	items per standardised prescribing unit (see definition)
Cancer Detection Rate	49.18% detected by practice, out of 61 new diagnoses.
Care Quality Commission Inspection Ratings	Good
Cervical Cancer Screening	76.5% screened, of 2464 eligible women.
Dementia - Face to Face Reviews	70.65% reviewed by GP, out of 92 patients diagnosed.
Diabetes - Managing Blood Glucose Level (HbA1c)	84.46% within a recommended level, out of 489 patients.
Flu vaccinations - Aged 65 and over group	76.9% vaccinated, of 1735 eligible people.
Flu vaccinations - Under 65 At Risk Groups	60.3% vaccinated, of 989 eligible people.
High Blood Pressure Management	84.61% with recommended measurement, out of 1,520 patients.
Mental Health – Comprehensive Care Planning	91.23% with a plan, out of 57 patients.
Patient Experience - Confidence and Trust in healthcare professional	94.96% had confidence, of 121 respondents.
Patient Satisfaction with GP Practice Appointment Times	53.35% were satisfied, of 115 respondents.
Percentage of children aged 1 completed primary course of 5:1 vaccine	94.87% vaccinated.
Proportion of children aged 2 with Haemophilus influenzae type b and Meningitis C booster vaccine	89.83% vaccinated.
Proportion of children aged 2 with Measles, Mumps and Rubella vaccine	98.31% vaccinated.
Proportion of children aged 2 with pneumococcal conjugate booster vaccine	96.61% vaccinated.
Stroke prevention: medication for patients with atrial fibrillation	81.11% treated, out of 217 patients.

Bankhouse Surgery GP has 9868 registered patients out of this it has 4916 female registered patients and 4952 male registered patients.
Total number of male patients and female patients

Number of male and female patients, grouped by 10 years


Bankhouse Surgery has total of 9876 registered patients as per Patient Online Management Information (POMI) system as on 30-Sep-22

Online Appointments

Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for booking and/or cancelling appointments through the Principal system	Online booking of appointments and cancelling is enabled
Total number of 'online patients' registered to use an online Patient Transactional Service to book and/or cancel appointments	4283
Total number of appointment scheduling or cancelling transactions using an Online Patient Transaction Service within the reporting month	14

Online Prescription Order

Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for ordering repeat prescriptions through the Principal system	Online prescription ordering is enabled
Total number of 'online patients' registered to use an online Patient Transactional Service to order repeat prescriptions	4573
Total number of prescriptions ordered using an Online Patient Transaction Service. (Note that ordering several items at once to be counted as one prescription).	2346

Online Patient Record Access Service

Functionality status of the Practice system for enabling the use of online Patient Record Access Services for 'online patients' to view their Detailed Coded Care Record	Patients can view detailed coded records online
Total number of 'online patients' registered to use an online Patient Record Access Service to access elements of the Detailed Coded Care Record	184
Total number of accesses of a patient record by an 'online patient' with Detailed Coded Care Record access.	420

Map and Direction

Blackhall & Peterlee Practice Location: Hesleden Road, Blackhall Hartlepool, Cleveland, TS27 4LQ Phone: 01915 864331 Website: www.blackhallandpeterleepractice.co.uk

Brierton Medical Centre Location: Earlsferry Road Hartlepool, Cleveland, TS25 4AZ Phone: 01429 272000 Website: www.havelockgrangepractice.co.uk

Chadwick Practice Location: One Life Hartlepool, Park Road Hartlepool, Cleveland, TS24 7PW Phone: 01429 234646 Website: www.chadwickpractice.co.uk

Gladstone House Surgery Location: Victoria Road Hartlepool, Cleveland, TS26 8DF Phone: 01429 297290 Website: http://www.gladstonehousesurgery.co.uk