Phoenix Medical Centre, St Helens, Merseyside

Phoenix Medical Centre is one of the leading GP practice in St Helens and it is located at 28-30 Duke Street, St Helens, Merseyside, WA10 2JP. Patients can contact Phoenix Medical Centre at 01744 621120 for appointments. Services offered by Phoenix Medical Centre are Learning disability health check and others. Phoenix Medical Centre GP has total 3546 registered patients, out of this there are 1744 female registered patients and 1802 male registered patients. It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. Phoenix Medical Centre has medical staff of 8 to cater to your healthcare needs. NHS St Helens CCG is responsible for effective clinical commissioning of Phoenix Medical Centre.

Contact Information

Phoenix Medical Centre
28-30 Duke Street
St Helens, Merseyside, WA10 2JP
01744 621120

GP Profile

Phoenix Medical Centre address, phone number, fax number, website, email etc. details are mentioned as below. Patients can call on the below given phone number for appointments.
NamePhoenix Medical Centre
Organization codeN83006
Address28-30 Duke Street
St Helens, Merseyside, WA10 2JP
Phone number01744 621120
Fax number01744 628461
Website-
Email-
CommissionerNHS St Helens CCG
Electronic Prescription ServiceAvailable

Opening times

Phoenix Medical Centre opening timing for reception and surgery are as mentioned below for complete week. Patients can book their appointments accordingly.
Monday08:00-18:30
Tuesday08:00-18:30
Wednesday08:00-18:30
Thursday08:00-18:30
Friday08:00-18:30
Monday18:30-20:30
Tuesday16:00-18:00
Wednesday16:00-18:00
Thursday16:00-18:00
Friday16:00-18:00

Services & Clinics

Phoenix Medical Centre have following clinics at their center and they provide below mentioned services to the patients.
Learning disability health check

Facilities

Phoenix Medical Centre has following Accessibility and Parking facilities available which can be availed by incoming patients.
Accessibility
Disabled parking Yes
Disabled WC Yes
Step free access Yes
Wheelchair access Yes
Parking
Car Parking Yes
Disabled parking Yes

Staff

There are 8 medical staff working at Phoenix Medical Centre. Following are the staff details who work at Phoenix Medical Centre with their name, job tittle and GMC Number.
NameJob titleGMC Number
Joanne Administrator
Mrs Sue SimpsonAssistant Practice Manager
Dr John WotherspoonGeneral Practitioner3139666
Dr Carl YoungGeneral Practitioner3497397
Mrs Wendy WebsterPractice Manager
Sister Joanne McgarriganPractice Nurse
Julie Reception Staff
Karen Secretary

Performance

Some measuring parameters of Phoenix Medical Centre are taken and their fetched values are as mentioned below.
MeasureValue
Antibiotic Prescribing items per standardised prescribing unit (see definition)
Cancer Detection Rate30.77% detected by practice, out of 26 new diagnoses.
Care Quality Commission Inspection RatingsRequires Improvement
Cervical Cancer Screening70.7% screened, of 806 eligible women.
Dementia - Face to Face Reviews77.78% reviewed by GP, out of 9 patients diagnosed.
Diabetes - Managing Blood Glucose Level (HbA1c)92.06% within a recommended level, out of 126 patients.
Flu vaccinations - Aged 65 and over group71.3% vaccinated, of 677 eligible people.
Flu vaccinations - Under 65 At Risk Groups46.6% vaccinated, of 350 eligible people.
High Blood Pressure Management83.54% with recommended measurement, out of 565 patients.
Mental Health – Comprehensive Care Planning15.79% with a plan, out of 38 patients.
Patient Experience - Confidence and Trust in healthcare professional 99.29% had confidence, of 43 respondents.
Patient Satisfaction with GP Practice Appointment Times77.30% were satisfied, of 44 respondents.
Percentage of children aged 1 completed primary course of 5:1 vaccine86.36% vaccinated.
Proportion of children aged 2 with Haemophilus influenzae type b and Meningitis C booster vaccine93.55% vaccinated.
Proportion of children aged 2 with Measles, Mumps and Rubella vaccine90.32% vaccinated.
Proportion of children aged 2 with pneumococcal conjugate booster vaccine93.55% vaccinated.
Stroke prevention: medication for patients with atrial fibrillation79.31% treated, out of 58 patients.

Registered Patients

Phoenix Medical Centre GP has 3546 registered patients out of this it has 1744 female registered patients and 1802 male registered patients.
Total number of male patients and female patients

Number of male and female patients, grouped by 10 years


Patient Online Management Information

Phoenix Medical Centre has total of 3563 registered patients as per Patient Online Management Information (POMI) system as on 30-Sep-22

Online Appointments
Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for booking and/or cancelling appointments through the Principal systemOnline booking of appointments and cancelling is enabled
Total number of 'online patients' registered to use an online Patient Transactional Service to book and/or cancel appointments1660
Total number of appointment scheduling or cancelling transactions using an Online Patient Transaction Service within the reporting month0
Online Prescription Order
Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for ordering repeat prescriptions through the Principal systemOnline prescription ordering is enabled
Total number of 'online patients' registered to use an online Patient Transactional Service to order repeat prescriptions1657
Total number of prescriptions ordered using an Online Patient Transaction Service. (Note that ordering several items at once to be counted as one prescription).508
Online Patient Record Access Service
Functionality status of the Practice system for enabling the use of online Patient Record Access Services for 'online patients' to view their Detailed Coded Care RecordPatients can view detailed coded records online
Total number of 'online patients' registered to use an online Patient Record Access Service to access elements of the Detailed Coded Care Record34
Total number of accesses of a patient record by an 'online patient' with Detailed Coded Care Record access.2230

Map and Direction






Other GP's in St Helens

Berrymead Family Med.ctr.
Location: 140 Berrys Lane
St Helens, Merseyside, WA9 3RP

Phone: 0174425533
Website: http://www.fergusonfamilymedical.co.uk
Bethany Medical Centre
Location: 151 Grafton Street
St Helens, Merseyside, WA10 4GW

Phone: 01744 734128
Website: http://www.bethanymedicalcentre.co.uk
Central Surgery
Location: Lowe House HCRC, 103 Crab Street
St Helens, Merseyside, WA10 2DJ

Phone: 01744 627660
Website: https://www.centralsurgerysthelens.co.uk/
Dr Momosir Ali
Location: Lowe House Hcrc, 103 Crab Street
St Helens, Merseyside, WA10 2DJ

Phone: 01744 624880
Website: NA
Dr Rahil's Surgery
Location: 21A Old Whint Road, Haydock
St Helens, Merseyside, WA11 0DN

Phone: 01744 612553
Website: NA

What are GPs? : GP stands for 'General Practitioner' who can deal with all type of medical conditions and mainly treats acute (short duration) and chronic (diseases that lasts for more than three months) illnesses. GPs provide routine health care checkups like physical examinations, vaccinations, simple surgical operations etc. They also provide advice on diet and smoking, preventive care and health education to patients.
GPs are not specialized in any one particular area. So, if they can't deal with any particular medical condition, they refer the patient to the specialized hospital for tests, treatment, or to see a consultant with specialist knowledge.

What is a GP Practice? : GPs usually work in practices (a physical location / clinic) as part of a team that includes nurses, healthcare assistants, practice managers, receptionists and other staff. Practices also work closely with other healthcare professionals, such as health visitors, midwives, mental health services and social care services. GP practices should make information about their services easily available to their patients. Our website also provide detailed information about General Practices which is easy to comprehend and freely accessible.

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