Chelston Hall Surgery, Torquay, Devon

Chelston Hall Surgery is one of the leading GP practice in Torquay and it is located at Old Mill Road, Torquay, Devon, TQ2 6HW. Patients can contact Chelston Hall Surgery at 01803 605117 for appointments. Services offered by Chelston Hall Surgery are Obesity management clinic, Child Immunisations, Travel health with yellow fever, Child health and development, Asthma Clinic, Primary care counselling service and others. Chelston Hall Surgery GP has total 18880 registered patients, out of this there are 9422 female registered patients and 9458 male registered patients. It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. Chelston Hall Surgery has medical staff of 8 to cater to your healthcare needs. NHS Devon CCG is responsible for effective clinical commissioning of Chelston Hall Surgery.

Contact Information

Chelston Hall Surgery
Old Mill Road
Torquay, Devon, TQ2 6HW
01803 605117

GP Profile

Chelston Hall Surgery address, phone number, fax number, website, email etc. details are mentioned as below. Patients can call on the below given phone number for appointments.
NameChelston Hall Surgery
Organization codeL83118
AddressOld Mill Road
Torquay, Devon, TQ2 6HW
Phone number01803 605117
Websitehttps://www.chelstonhall.co.uk
Emailchelston.hall@nhs.net
CommissionerNHS Devon CCG
Electronic Prescription ServiceAvailable

Opening times

Chelston Hall Surgery opening timing for reception and surgery are as mentioned below for complete week. Patients can book their appointments accordingly.
Monday08:30-18:00
Tuesday08:30-18:00
Wednesday08:30-18:00
Thursday08:30-18:00
Friday08:30-18:00
Monday08:30-18:00
Tuesday08:30-18:00
Wednesday08:30-18:00
Thursday08:30-18:00
Friday08:30-18:00

Services & Clinics

Chelston Hall Surgery have following clinics at their center and they provide below mentioned services to the patients.
Obesity management clinicChild Immunisations
Travel health with yellow feverChild health and development
Asthma ClinicPrimary care counselling service
Learning disability health check

Facilities

Chelston Hall Surgery has following Accessibility and Parking facilities available which can be availed by incoming patients.
Accessibility
Braille translation service Yes
Disabled parking Yes
Disabled WC Yes
Induction loop Yes
Step free access Yes
Wheelchair access Yes
Bringing children to GP
Baby changing facility Yes
Parking
Car Parking Yes
Cycle parking Yes
Disabled parking Yes

Staff

There are 8 medical staff working at Chelston Hall Surgery. Following are the staff details who work at Chelston Hall Surgery with their name, job tittle and GMC Number.
NameJob titleGMC Number
Dr Philipp BuschtoensGeneral Practitioner4237668
Dr Louise Ann SolariGeneral Practitioner3278958
Dr Susie PatchGeneral Practitioner4212511
Dr Shinoy KurupGeneral Practitioner6109846
Dr Stefano CannizzaroGeneral Practitioner3278879
Dr Helen PaleyGeneral Practitioner3280359
Jenny FosterNurse Prescriber
Sarah WoodwardPractice Nurse

Performance

Some measuring parameters of Chelston Hall Surgery are taken and their fetched values are as mentioned below.
MeasureValue
Antibiotic Prescribing items per standardised prescribing unit (see definition)
Cancer Detection Rate49.29% detected by practice, out of 140 new diagnoses.
Care Quality Commission Inspection RatingsGood
Cervical Cancer Screening69.1% screened, of 4962 eligible women.
Dementia - Face to Face Reviews84.62% reviewed by GP, out of 117 patients diagnosed.
Diabetes - Managing Blood Glucose Level (HbA1c)87.10% within a recommended level, out of 721 patients.
Flu vaccinations - Aged 65 and over group68.8% vaccinated, of 1614 eligible people.
Flu vaccinations - Under 65 At Risk Groups46.0% vaccinated, of 730 eligible people.
High Blood Pressure Management80.35% with recommended measurement, out of 2,667 patients.
Mental Health – Comprehensive Care Planning91.57% with a plan, out of 166 patients.
Patient Experience - Confidence and Trust in healthcare professional 89.47% had confidence, of 244 respondents.
Patient Satisfaction with GP Practice Appointment Times57.41% were satisfied, of 208 respondents.
Percentage of children aged 1 completed primary course of 5:1 vaccine96.02% vaccinated.
Proportion of children aged 2 with Haemophilus influenzae type b and Meningitis C booster vaccine95.35% vaccinated.
Proportion of children aged 2 with Measles, Mumps and Rubella vaccine96.12% vaccinated.
Proportion of children aged 2 with pneumococcal conjugate booster vaccine95.35% vaccinated.
Stroke prevention: medication for patients with atrial fibrillation87.13% treated, out of 342 patients.

Registered Patients

Chelston Hall Surgery GP has 18880 registered patients out of this it has 9422 female registered patients and 9458 male registered patients.
Total number of male patients and female patients

Number of male and female patients, grouped by 10 years


Patient Online Management Information

Chelston Hall Surgery has total of 18968 registered patients as per Patient Online Management Information (POMI) system as on 30-Sep-22

Online Appointments
Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for booking and/or cancelling appointments through the Principal systemOnline booking of appointments and cancelling is enabled
Total number of 'online patients' registered to use an online Patient Transactional Service to book and/or cancel appointments5609
Total number of appointment scheduling or cancelling transactions using an Online Patient Transaction Service within the reporting month0
Online Prescription Order
Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for ordering repeat prescriptions through the Principal systemOnline prescription ordering is enabled
Total number of 'online patients' registered to use an online Patient Transactional Service to order repeat prescriptions5613
Total number of prescriptions ordered using an Online Patient Transaction Service. (Note that ordering several items at once to be counted as one prescription).904
Online Patient Record Access Service
Functionality status of the Practice system for enabling the use of online Patient Record Access Services for 'online patients' to view their Detailed Coded Care RecordPatients can view detailed coded records online
Total number of 'online patients' registered to use an online Patient Record Access Service to access elements of the Detailed Coded Care Record742
Total number of accesses of a patient record by an 'online patient' with Detailed Coded Care Record access.10720

Map and Direction






Other GP's in Torquay

Brunel Medical Practice
Location: St Albans Road, Babbacombe
Torquay, Devon, TQ1 3SL

Phone: 01803 312233
Website: www.brunelmedicalpractice.co.uk
Brunel Medical Practice (shiphay)
Location: 13 Collaton Road
Torquay, Devon, TQ2 7HH

Phone: 01803 312233
Website: http://www.brunelmedicalpractice.co.uk
Brunel Medical Practice (st Marychurch)
Location: Fore Street, St. Marychurch
Torquay, Devon, TQ1 4QX

Phone: 01803 312233
Website: http://www.brunelmedicalpractice.co.uk
Chilcote Surgery
Location: 104 Chatto Road
Torquay, Devon, TQ1 4HY

Phone: 01803 316333
Website: http://www.chilcotesurgery.co.uk

What are GPs? : GP stands for 'General Practitioner' who can deal with all type of medical conditions and mainly treats acute (short duration) and chronic (diseases that lasts for more than three months) illnesses. GPs provide routine health care checkups like physical examinations, vaccinations, simple surgical operations etc. They also provide advice on diet and smoking, preventive care and health education to patients.
GPs are not specialized in any one particular area. So, if they can't deal with any particular medical condition, they refer the patient to the specialized hospital for tests, treatment, or to see a consultant with specialist knowledge.

What is a GP Practice? : GPs usually work in practices (a physical location / clinic) as part of a team that includes nurses, healthcare assistants, practice managers, receptionists and other staff. Practices also work closely with other healthcare professionals, such as health visitors, midwives, mental health services and social care services. GP practices should make information about their services easily available to their patients. Our website also provide detailed information about General Practices which is easy to comprehend and freely accessible.

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