Balmore Park Surgery, Reading, Berkshire


Balmore Park Surgery is one of the leading GP practice in Reading and it is located at 59A Hemdean Road, Caversham, Reading, Berkshire, RG4 7SS. Patients can contact Balmore Park Surgery at 01189 471455 for appointments. Services offered by Balmore Park Surgery are Learning disability health check and others. Balmore Park Surgery GP has total 16705 registered patients, out of this there are 8474 female registered patients and 8231 male registered patients. It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. Balmore Park Surgery has medical staff of 11 to cater to your healthcare needs. NHS North & West Reading CCG is responsible for effective clinical commissioning of Balmore Park Surgery.

Contact Information

59A Hemdean Road, Caversham
Reading, Berkshire, RG4 7SS
01189 471455

GP Profile

Balmore Park Surgery address, phone number, fax number, website, email etc. details are mentioned as below. Patients can call on the below given phone number for appointments.
NameBalmore Park Surgery
Organization codeK81014
Address59A Hemdean Road, Caversham
Reading, Berkshire, RG4 7SS
Phone number01189 471455
Fax number0118 9461766
Websitehttp://www.balmoreparksurgery.co.uk
Email-
CommissionerNHS North & West Reading CCG
Electronic Prescription ServiceAvailable

Opening times

Balmore Park Surgery opening timing for reception and surgery are as mentioned below for complete week. Patients can book their appointments accordingly.
Monday08:00-18:30
Tuesday08:00-18:30
Wednesday08:00-18:30
Thursday08:00-18:30
Friday08:00-18:30
Saturday08:00-12:00
Monday18:30-19:30
Tuesday18:30-19:30
Wednesday18:30-19:30
Thursday18:30-19:30
Friday08:00-18:30
Saturday08:00-12:00

Services & Clinics

Balmore Park Surgery have following clinics at their center and they provide below mentioned services to the patients.
Learning disability health check

Facilities

Balmore Park Surgery has following Accessibility and Parking facilities available which can be availed by incoming patients.
Accessibility
Disabled parking Yes
Disabled WC Yes
Induction loop Yes
Step free access Yes
Wheelchair access Yes
Bringing children to hospital
Baby changing facility Yes
Parent and baby room Yes
Pram park Yes
Parking
Car Parking Yes
Cycle parking Yes
Disabled parking Yes

Staff

There are 11 medical staff working at Balmore Park Surgery. Following are the staff details who work at Balmore Park Surgery with their name, job tittle and GMC Number.
NameJob titleGMC Number
Dr Jo LeitchGeneral Practitioner4547389
Dr Tom BackGeneral Practitioner7016655
Dr Hannah CunninghamGeneral Practitioner7043104
Dr Graham John PaigeGeneral Practitioner2930299
Dr Samantha Margaret PotterGeneral Practitioner3557251
Dr Helen PaigeGeneral Practitioner3165924
Dr Andrew BrewsterGeneral Practitioner4109130
Dr Jacqueline Mary PayneGeneral Practitioner3339985
Dr Michael Richard KitchingGeneral Practitioner3584572
Dr Miriam A Al-kashiGeneral Practitioner4745565
Dr Sarah MortonGeneral Practitioner6072678

Performance

Some measuring parameters of Balmore Park Surgery are taken and their fetched values are as mentioned below.
MeasureValue
Antibiotic Prescribingitems per standardised prescribing unit (see definition)
Cancer Detection Rate62.9% detected by practice, out of 62 new diagnoses.
Care Quality Commission Inspection RatingsGood
Cervical Cancer Screening81.16% screened, of 4199 eligible women.
Childhood Vaccinations up to Age 2 (score out of 10)score out of 10. Achieved over 90% coverage for 4/4 vaccinations.
Dementia - Face to Face Reviews82.88% reviewed by GP, out of 111 patients diagnosed.
Diabetes - Managing Blood Glucose Level (HbA1c)68.24% within a recommended level, out of 510 patients.
Flu vaccinations - Aged 65 and over group81.2% vaccinated, of 2575 eligible people.
Flu vaccinations - Under 65 At Risk Groups53.6% vaccinated, of 1484 eligible people.
High Blood Pressure Management80.23% with recommended measurement, out of 2018 patients.
Mental Health Comprehensive Care Planning98.02% with a plan, out of 101 patients.
Patient Experience - Confidence and Trust in GP97.0% had confidence, of 232 respondents.
Patient Satisfaction with GP Practice Opening Times83.7% were satisfied, of 231 respondents.
Proportion of children aged 1 with full course of recommended vaccines96.63% vaccinated.
Proportion of children aged 2 with Haemophilus influenzae type b and Meningitis C booster vaccine91.12% vaccinated.
Proportion of children aged 2 with Measles, Mumps and Rubella vaccine90.65% vaccinated.
Proportion of children aged 2 with pneumococcal conjugate booster vaccine90.65% vaccinated.
Stroke prevention: medication for patients with atrial fibrillation84.58% treated, out of 201 patients.

Registered Patients

Balmore Park Surgery GP has 16705 registered patients out of this it has 8474 female registered patients and 8231 male registered patients.
Total number of male patients and female patients

Number of male and female patients, grouped by 10 years

National Patient Survey

Balmore Park Surgery GP survey as compared to national survey is as mentioned below. Green means it is better than national average of gp's and red means it is worse than the national average. NA stands for information not available.

Better than National average Worst than National average

MeasureProviderNational Avg.
The proportion of patients who would recommend their GP surgery98.2 %77.4 %
Percentage of patients rating their experience of making an appointment as good or very goodNA72.7 %
The proportion of respondents to the GP patient survey who gave a positive answer to 'Generally, how easy is it to get through to someone at your GP surgery on the phone'. Higher values are better76.8 %68 %
The proportion of respondents to the GP patient survey who described the overall experience of their GP surgery as good or very good.. Higher values are better98.2 %84.8 %
The proportion of patients rated as Very Good for involving patients in decisions about their care89.1 %74.3 %
The proportion of patients satisfied very much with opening hours85.1%76.2 %
The proportion of patients describe their overall experience of out_of hours as GoodNA66.2 %
The proportion of patients having confidence and trust in this GP97.6 %91.9 %
The proportion of patients having confidence and trust in nurse82.8 %84.5 %
The proportion of patients reported they see or speak to a GP they prefer92.8%55.6 %
The proportion of patients reported that the receptionist is very helpful93.7 %86.7 %
The proportion of patients rated the GP as Very Good for treating with care and concern93.6 %82.8 %
The proportion of patients rated the nurse as Very Good for treating with care and concern77.4 %77.5 %
The proportion of patients reported as Yes, that they are able to get an appointment to see or speak to someoneNA84.3 %
The proportion of patients they have a long standing health condition56.9 %53.5 %
The proportion of patients responding to the questionnaire say that they have a written care plan3.3 %3.2 %
The proportion of patients reported their GP is Good at explaining test and treatment88.7 %81.4 %
The proportion of patients reported the nurse is Good at explaining test and treatment70.1 %76.1 %
*NA : Not Available

Online Patient Transactional Services

Online Patient Transactional Services for Balmore Park Surgery are as mentioned below.
Number of patients registered at GP16728
Status of online system for booking and/or cancelling appointmentsPatients enabled the feature of book and cancel appointments online
Total number of online patients registered to use the service to book and/or cancel appointments5711
Total number of appointments scheduling or cancelling transactions556
Status of online system for ordering repeat prescriptionsPatients enabled the functionality to allow them to order prescriptions online
Total number of online patients registered to use the service to order repeat prescriptions5707
Total number of prescriptions ordered756
Status of online system for online patients to view their Detailed Coded Care RecordPatients enabled the functionality to allow them to view detailed coded records online
Total number of online patients registered to use an online Patient Record Access Service to access elements of the Detailed Coded Care Record1046
Total number of accesses of a patients record by an online patient with Detailed Coded Care Record access2165

Map and Direction






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Abbey Medical Centre
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Phone: 01189 573752
Website: http://www.abbeymedicalreading.co.uk/
Brookside Practice
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Phone: 01189 669333
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Calcot Surgery
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Phone: 01189 302513
Website: NA
Chalfont Surgery
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Phone: 01189 669333
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What are GPs? : GP stands for 'General Practitioner' who can deal with all type of medical conditions and mainly treats acute (short duration) and chronic (diseases that lasts for more than three months) illnesses. GPs provide routine health care checkups like physical examinations, vaccinations, simple surgical operations etc. They also provide advice on diet and smoking, preventive care and health education to patients.
GPs are not specialized in any one particular area. So, if they can't deal with any particular medical condition, they refer the patient to the specialized hospital for tests, treatment, or to see a consultant with specialist knowledge.

What is a GP Practice? : GPs usually work in practices (a physical location / clinic) as part of a team that includes nurses, healthcare assistants, practice managers, receptionists and other staff. Practices also work closely with other healthcare professionals, such as health visitors, midwives, mental health services and social care services. GP practices should make information about their services easily available to their patients. Our website also provide detailed information about General Practices which is easy to comprehend and freely accessible.

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