Forest Gate Surgery, Southampton, Hampshire


Forest Gate Surgery is one of the leading GP practice in Southampton and it is located at 1 Hazel Farm Road, Totton, Southampton, Hampshire, SO40 8WU. Patients can contact Forest Gate Surgery at 02380 663839 for appointments. Services offered by Forest Gate Surgery are COPD clinic with spirometry, Anticoagulant monitoring and dosing - provided in-house, Travel health with yellow fever, Long-Acting Reversible Contraception (LARC - eg IUD or implant), Minor surgery (e.g. removal of moles and skin lesions) - provided in-house, Joint injections and others. Forest Gate Surgery GP has total 13448 registered patients, out of this there are 6707 female registered patients and 6741 male registered patients. It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. Forest Gate Surgery has medical staff of 13 to cater to your healthcare needs. NHS West Hampshire CCG is responsible for effective clinical commissioning of Forest Gate Surgery.

Contact Information

1 Hazel Farm Road, Totton
Southampton, Hampshire, SO40 8WU
02380 663839

GP Profile

Forest Gate Surgery address, phone number, fax number, website, email etc. details are mentioned as below. Patients can call on the below given phone number for appointments.
NameForest Gate Surgery
Organization codeJ82112
Address1 Hazel Farm Road, Totton
Southampton, Hampshire, SO40 8WU
Phone number02380 663839
Fax number023 80667090
Websitehttp://www.forestgatesurgery.nhs.uk
Email-
CommissionerNHS West Hampshire CCG
Electronic Prescription ServiceAvailable

Opening times

Forest Gate Surgery opening timing for reception and surgery are as mentioned below for complete week. Patients can book their appointments accordingly.
Monday08:30-18:00
Tuesday08:30-18:00
Wednesday08:30-18:00
Thursday08:30-18:00
Friday08:30-18:00
Monday07:00-20:00
Tuesday08:30-18:00
Wednesday08:30-18:00
Thursday08:30-18:00
Friday07:00-18:00

Services & Clinics

Forest Gate Surgery have following clinics at their center and they provide below mentioned services to the patients.
COPD clinic with spirometryAnticoagulant monitoring and dosing - provided in-house
Travel health with yellow feverLong-Acting Reversible Contraception (LARC - eg IUD or implant)
Minor surgery (e.g. removal of moles and skin lesions) - provided in-houseJoint injections
Child ImmunisationsAsthma Clinic
PhlebotomyLearning disability health check

Facilities

Forest Gate Surgery has following Accessibility and Parking facilities available which can be availed by incoming patients.
Accessibility
Disabled parking Yes
Disabled WC Yes
Step free access Yes
Wheelchair access Yes
Parking
Car Parking Yes
Disabled parking Yes

Staff

There are 13 medical staff working at Forest Gate Surgery. Following are the staff details who work at Forest Gate Surgery with their name, job tittle and GMC Number.
NameJob titleGMC Number
Dr Maha AhmadGeneral Practitioner6077114
Dr Clare DetsiosGeneral Practitioner2702902
Dr Simon Paul FowlerGeneral Practitioner3130997
Dr Nicholas Peter ArneyGeneral Practitioner3262319
Dr Eleanor Frances HuntGeneral Practitioner6074238
Dr Harina Gapalan KingGeneral Practitioner6063700
Dr Stuart Alexander McinnesGeneral Practitioner7042558
Dr Angela Jane KempGeneral Practitioner4318613
Dr Jessica RiderGeneral Practitioner3659579
Mrs Debbie BobaNurse Practitioner
Mrs Emma-clare RockallPractice Manager
Mrs Avril JamesPractice Nurse
Ms Jayne ThorntonPractice Nurse

Performance

Some measuring parameters of Forest Gate Surgery are taken and their fetched values are as mentioned below.
MeasureValue
Antibiotic Prescribingitems per standardised prescribing unit (see definition)
Cancer Detection Rate60.0% detected by practice, out of 70 new diagnoses.
Care Quality Commission Inspection RatingsGood
Cervical Cancer Screening84.31% screened, of 3238 eligible women.
Childhood Vaccinations up to Age 2 (score out of 10)score out of 10. Achieved over 90% coverage for 4/4 vaccinations.
Dementia - Face to Face Reviews86.61% reviewed by GP, out of 112 patients diagnosed.
Diabetes - Managing Blood Glucose Level (HbA1c)65.97% within a recommended level, out of 573 patients.
Flu vaccinations - Aged 65 and over group73.5% vaccinated, of 2452 eligible people.
Flu vaccinations - Under 65 At Risk Groups59.4% vaccinated, of 1339 eligible people.
High Blood Pressure Management79.71% with recommended measurement, out of 2040 patients.
Mental Health Comprehensive Care Planning80.39% with a plan, out of 51 patients.
Patient Experience - Confidence and Trust in GP94.4% had confidence, of 205 respondents.
Patient Satisfaction with GP Practice Opening Times78.6% were satisfied, of 201 respondents.
Proportion of children aged 1 with full course of recommended vaccines98.68% vaccinated.
Proportion of children aged 2 with Haemophilus influenzae type b and Meningitis C booster vaccine96.40% vaccinated.
Proportion of children aged 2 with Measles, Mumps and Rubella vaccine96.40% vaccinated.
Proportion of children aged 2 with pneumococcal conjugate booster vaccine96.40% vaccinated.
Stroke prevention: medication for patients with atrial fibrillation96.26% treated, out of 214 patients.

Registered Patients

Forest Gate Surgery GP has 13448 registered patients out of this it has 6707 female registered patients and 6741 male registered patients.
Total number of male patients and female patients

Number of male and female patients, grouped by 10 years

National Patient Survey

Forest Gate Surgery GP survey as compared to national survey is as mentioned below. Green means it is better than national average of gp's and red means it is worse than the national average. NA stands for information not available.

Better than National average Worst than National average

MeasureProviderNational Avg.
The proportion of patients who would recommend their GP surgery85.1 %77.4 %
Percentage of patients rating their experience of making an appointment as good or very goodNA72.7 %
The proportion of respondents to the GP patient survey who gave a positive answer to 'Generally, how easy is it to get through to someone at your GP surgery on the phone'. Higher values are better71.5 %68 %
The proportion of respondents to the GP patient survey who described the overall experience of their GP surgery as good or very good.. Higher values are better90.3 %84.8 %
The proportion of patients rated as Very Good for involving patients in decisions about their care80.9 %74.3 %
The proportion of patients satisfied very much with opening hours76.2%76.2 %
The proportion of patients describe their overall experience of out_of hours as GoodNA66.2 %
The proportion of patients having confidence and trust in this GP97 %91.9 %
The proportion of patients having confidence and trust in nurse89.4 %84.5 %
The proportion of patients reported they see or speak to a GP they prefer68.3%55.6 %
The proportion of patients reported that the receptionist is very helpful92.7 %86.7 %
The proportion of patients rated the GP as Very Good for treating with care and concern88.5 %82.8 %
The proportion of patients rated the nurse as Very Good for treating with care and concern77 %77.5 %
The proportion of patients reported as Yes, that they are able to get an appointment to see or speak to someoneNA84.3 %
The proportion of patients they have a long standing health condition38.8 %53.5 %
The proportion of patients responding to the questionnaire say that they have a written care plan5 %3.2 %
The proportion of patients reported their GP is Good at explaining test and treatment88.6 %81.4 %
The proportion of patients reported the nurse is Good at explaining test and treatment82.7 %76.1 %
*NA : Not Available

Online Patient Transactional Services

Online Patient Transactional Services for Forest Gate Surgery are as mentioned below.
Number of patients registered at GP13453
Status of online system for booking and/or cancelling appointmentsPatients enabled the feature of book and cancel appointments online
Total number of online patients registered to use the service to book and/or cancel appointments3458
Total number of appointments scheduling or cancelling transactions569
Status of online system for ordering repeat prescriptionsPatients enabled the functionality to allow them to order prescriptions online
Total number of online patients registered to use the service to order repeat prescriptions3459
Total number of prescriptions ordered911
Status of online system for online patients to view their Detailed Coded Care RecordPatients enabled the functionality to allow them to view detailed coded records online
Total number of online patients registered to use an online Patient Record Access Service to access elements of the Detailed Coded Care Record37
Total number of accesses of a patients record by an online patient with Detailed Coded Care Record access225

Map and Direction






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Phone: 01489 892288
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What are GPs? : GP stands for 'General Practitioner' who can deal with all type of medical conditions and mainly treats acute (short duration) and chronic (diseases that lasts for more than three months) illnesses. GPs provide routine health care checkups like physical examinations, vaccinations, simple surgical operations etc. They also provide advice on diet and smoking, preventive care and health education to patients.
GPs are not specialized in any one particular area. So, if they can't deal with any particular medical condition, they refer the patient to the specialized hospital for tests, treatment, or to see a consultant with specialist knowledge.

What is a GP Practice? : GPs usually work in practices (a physical location / clinic) as part of a team that includes nurses, healthcare assistants, practice managers, receptionists and other staff. Practices also work closely with other healthcare professionals, such as health visitors, midwives, mental health services and social care services. GP practices should make information about their services easily available to their patients. Our website also provide detailed information about General Practices which is easy to comprehend and freely accessible.

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