Bishops Waltham Surgery, Southampton, Hampshire


Bishops Waltham Surgery is one of the leading GP practice in Southampton and it is located at Lower Lane, Bishops Waltham, Southampton, Hampshire, SO32 1GR. Patients can contact Bishops Waltham Surgery at 01489 892288 for appointments. Services offered by Bishops Waltham Surgery are Minor surgery (e.g. removal of moles and skin lesions) - provided in-house, Long-Acting Reversible Contraception (LARC - eg IUD or implant), Pharmacy available on-site, Asthma Clinic, Learning disability health check and others. Bishops Waltham Surgery GP has total 12982 registered patients, out of this there are 6586 female registered patients and 6396 male registered patients. It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. Bishops Waltham Surgery has medical staff of 18 to cater to your healthcare needs. NHS West Hampshire CCG is responsible for effective clinical commissioning of Bishops Waltham Surgery.

Contact Information

Lower Lane, Bishops Waltham
Southampton, Hampshire, SO32 1GR
01489 892288

GP Profile

Bishops Waltham Surgery address, phone number, fax number, website, email etc. details are mentioned as below. Patients can call on the below given phone number for appointments.
NameBishops Waltham Surgery
Organization codeJ82064
AddressLower Lane, Bishops Waltham
Southampton, Hampshire, SO32 1GR
Phone number01489 892288
Fax number01489 894402
Websitehttp://www.bishopswalthamsurgery.nhs.uk
Email-
CommissionerNHS West Hampshire CCG
Electronic Prescription ServiceAvailable

Opening times

Bishops Waltham Surgery opening timing for reception and surgery are as mentioned below for complete week. Patients can book their appointments accordingly.
Monday08:00-18:30
Tuesday14:00-18:30
Wednesday08:00-18:30
Thursday08:00-18:30
Friday08:00-18:30
Monday07:40-19:00
Tuesday14:00-18:00
Wednesday07:40-18:00
Thursday08:00-18:00
Friday07:40-18:00

Services & Clinics

Bishops Waltham Surgery have following clinics at their center and they provide below mentioned services to the patients.
Minor surgery (e.g. removal of moles and skin lesions) - provided in-houseLong-Acting Reversible Contraception (LARC - eg IUD or implant)
Pharmacy available on-siteAsthma Clinic
Learning disability health check

Facilities

Bishops Waltham Surgery has following Accessibility and Parking facilities available which can be availed by incoming patients.
Accessibility
Disabled parking Yes
Disabled WC Yes
Step free access Yes
Wheelchair access Yes
Parking
Cycle parking Yes
Disabled parking Yes

Staff

There are 18 medical staff working at Bishops Waltham Surgery. Following are the staff details who work at Bishops Waltham Surgery with their name, job tittle and GMC Number.
NameJob titleGMC Number
Miss Gemma HemsworthDispenser
Dr Ian Douglas ForsterGeneral Practitioner1745861
Dr Nicola Ann Aldous EvansGeneral Practitioner2843179
Dr Susan Charis Wade-westGeneral Practitioner2387640
Dr Suzanne HunterGeneral Practitioner3580468
Dr Simon Charles HunterGeneral Practitioner3583760
Dr Karen Anastasia O'reillyGeneral Practitioner2937650
Dr David ProcterGeneral Practitioner3490187
Dr Tim FrankGeneral Practitioner3102084
Mrs Deborah ChorleyHealthcare Assistant
Ms Wendie GoodwinHealthcare Assistant
Mrs Mandy ReynoldsNurse Practitioner
Mrs Ann MabbuttOther
Ms Lucy SpiteriPhlebotomist
Mrs Adrienne ElyPractice Manager
Mrs Avril SmithPractice Nurse
Mr Joseph RyePractice Nurse
Mrs Catherine GhebehPractice Nurse

Performance

Some measuring parameters of Bishops Waltham Surgery are taken and their fetched values are as mentioned below.
MeasureValue
Antibiotic Prescribingitems per standardised prescribing unit (see definition)
Cancer Detection Rate43.3% detected by practice, out of 60 new diagnoses.
Care Quality Commission Inspection RatingsGood
Cervical Cancer Screening80.09% screened, of 3185 eligible women.
Childhood Vaccinations up to Age 2 (score out of 10)score out of 10. Achieved over 90% coverage for 4/4 vaccinations.
Dementia - Face to Face Reviews72.86% reviewed by GP, out of 70 patients diagnosed.
Diabetes - Managing Blood Glucose Level (HbA1c)66.74% within a recommended level, out of 430 patients.
Flu vaccinations - Aged 65 and over group69.6% vaccinated, of 2654 eligible people.
Flu vaccinations - Under 65 At Risk Groups59.3% vaccinated, of 1271 eligible people.
High Blood Pressure Management81.61% with recommended measurement, out of 1881 patients.
Mental Health Comprehensive Care Planning85.29% with a plan, out of 68 patients.
Patient Experience - Confidence and Trust in GP97.8% had confidence, of 193 respondents.
Patient Satisfaction with GP Practice Opening Times70.2% were satisfied, of 192 respondents.
Proportion of children aged 1 with full course of recommended vaccines96.75% vaccinated.
Proportion of children aged 2 with Haemophilus influenzae type b and Meningitis C booster vaccine94.89% vaccinated.
Proportion of children aged 2 with Measles, Mumps and Rubella vaccine95.62% vaccinated.
Proportion of children aged 2 with pneumococcal conjugate booster vaccine95.62% vaccinated.
Stroke prevention: medication for patients with atrial fibrillation87.08% treated, out of 209 patients.

Registered Patients

Bishops Waltham Surgery GP has 12982 registered patients out of this it has 6586 female registered patients and 6396 male registered patients.
Total number of male patients and female patients

Number of male and female patients, grouped by 10 years

National Patient Survey

Bishops Waltham Surgery GP survey as compared to national survey is as mentioned below. Green means it is better than national average of gp's and red means it is worse than the national average. NA stands for information not available.

Better than National average Worst than National average

MeasureProviderNational Avg.
The proportion of patients who would recommend their GP surgery73.5 %77.4 %
Percentage of patients rating their experience of making an appointment as good or very goodNA72.7 %
The proportion of respondents to the GP patient survey who gave a positive answer to 'Generally, how easy is it to get through to someone at your GP surgery on the phone'. Higher values are better75.8 %68 %
The proportion of respondents to the GP patient survey who described the overall experience of their GP surgery as good or very good.. Higher values are better83.7 %84.8 %
The proportion of patients rated as Very Good for involving patients in decisions about their care69.5 %74.3 %
The proportion of patients satisfied very much with opening hours%76.2 %
The proportion of patients describe their overall experience of out_of hours as GoodNA66.2 %
The proportion of patients having confidence and trust in this GP91.8 %91.9 %
The proportion of patients having confidence and trust in nurse90.8 %84.5 %
The proportion of patients reported they see or speak to a GP they prefer47.5%55.6 %
The proportion of patients reported that the receptionist is very helpful81.7 %86.7 %
The proportion of patients rated the GP as Very Good for treating with care and concern83.6 %82.8 %
The proportion of patients rated the nurse as Very Good for treating with care and concern83.1 %77.5 %
The proportion of patients reported as Yes, that they are able to get an appointment to see or speak to someoneNA84.3 %
The proportion of patients they have a long standing health condition57 %53.5 %
The proportion of patients responding to the questionnaire say that they have a written care planNA3.2 %
The proportion of patients reported their GP is Good at explaining test and treatment81.5 %81.4 %
The proportion of patients reported the nurse is Good at explaining test and treatment85.9 %76.1 %
*NA : Not Available

Online Patient Transactional Services

Online Patient Transactional Services for Bishops Waltham Surgery are as mentioned below.
Number of patients registered at GP12990
Status of online system for booking and/or cancelling appointmentsPatients enabled the feature of book and cancel appointments online
Total number of online patients registered to use the service to book and/or cancel appointments2077
Total number of appointments scheduling or cancelling transactions735
Status of online system for ordering repeat prescriptionsPatients enabled the functionality to allow them to order prescriptions online
Total number of online patients registered to use the service to order repeat prescriptions2074
Total number of prescriptions ordered812
Status of online system for online patients to view their Detailed Coded Care RecordPatients enabled the functionality to allow them to view detailed coded records online
Total number of online patients registered to use an online Patient Record Access Service to access elements of the Detailed Coded Care Record4
Total number of accesses of a patients record by an online patient with Detailed Coded Care Record access116

Map and Direction






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What are GPs? : GP stands for 'General Practitioner' who can deal with all type of medical conditions and mainly treats acute (short duration) and chronic (diseases that lasts for more than three months) illnesses. GPs provide routine health care checkups like physical examinations, vaccinations, simple surgical operations etc. They also provide advice on diet and smoking, preventive care and health education to patients.
GPs are not specialized in any one particular area. So, if they can't deal with any particular medical condition, they refer the patient to the specialized hospital for tests, treatment, or to see a consultant with specialist knowledge.

What is a GP Practice? : GPs usually work in practices (a physical location / clinic) as part of a team that includes nurses, healthcare assistants, practice managers, receptionists and other staff. Practices also work closely with other healthcare professionals, such as health visitors, midwives, mental health services and social care services. GP practices should make information about their services easily available to their patients. Our website also provide detailed information about General Practices which is easy to comprehend and freely accessible.

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