Abbey Court, Tunbridge Wells, Kent


Abbey Court is one of the leading GP practice in Tunbridge Wells and it is located at Abbey Court Medical Centre, 3Rd Floor Abbey Court, 7-15 St Johns Road, Tunbridge Wells, Kent, TN4 9TF. Patients can contact Abbey Court at 01892 520027 for appointments. Services offered by Abbey Court are Smoking cessation clinic, Asthma Clinic, Child Immunisations, Diabetes Clinic providing insulin initiation, Phlebotomy, Learning disability health check and others. Abbey Court GP has total 4009 registered patients, out of this there are 1902 female registered patients and 2107 male registered patients. It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. Abbey Court has medical staff of 8 to cater to your healthcare needs. NHS West Kent CCG is responsible for effective clinical commissioning of Abbey Court.

Contact Information

Abbey Court Medical Centre, 3Rd Floor Abbey Court, 7-15 St Johns Road
Tunbridge Wells, Kent, TN4 9TF
01892 520027

GP Profile

Abbey Court address, phone number, fax number, website, email etc. details are mentioned as below. Patients can call on the below given phone number for appointments.
NameAbbey Court
Organization codeG82103
AddressAbbey Court Medical Centre, 3Rd Floor Abbey Court, 7-15 St Johns Road
Tunbridge Wells, Kent, TN4 9TF
Phone number01892 520027
Fax number01892 540833
Website-
Email-
CommissionerNHS West Kent CCG
Electronic Prescription ServiceAvailable

Opening times

Abbey Court opening timing for reception and surgery are as mentioned below for complete week. Patients can book their appointments accordingly.
Monday08:00-18:30
Tuesday07:00-18:30
Wednesday08:00-19:30
Thursday08:00-18:30
Friday08:00-18:30
Monday08:00-18:30
Tuesday07:00-18:30
Wednesday08:00-19:30
Thursday08:00-18:30
Friday08:00-18:30

Services & Clinics

Abbey Court have following clinics at their center and they provide below mentioned services to the patients.
Smoking cessation clinicAsthma Clinic
Child ImmunisationsDiabetes Clinic providing insulin initiation
PhlebotomyLearning disability health check
Child health and developmentCOPD clinic with spirometry
Travel health without yellow fever

Facilities

Abbey Court has following Accessibility and Parking facilities available which can be availed by incoming patients.
Accessibility
Disabled parking Yes
Disabled WC Yes
Induction loop Yes
Step free access Yes
Wheelchair access Yes
Bringing children to hospital
Baby changing facility Yes
Pram park Yes
Parking
Car Parking Yes
Cycle parking Yes
Disabled parking Yes

Staff

There are 8 medical staff working at Abbey Court. Following are the staff details who work at Abbey Court with their name, job tittle and GMC Number.
NameJob titleGMC Number
Miss Helena ClarkeAdministrator
Mrs Lorna LiggettAdministrator
Dr Lalta SachdevaGeneral Practitioner0891314
Mrs Jodie ForemanHealthcare Assistant
Mrs Karen ClarkePractice Manager
Ms Allyson HarrisPractice Nurse
Mrs Susan RichardsonReception Staff
Mrs Jane Frederick-geerSecretary

Performance

Some measuring parameters of Abbey Court are taken and their fetched values are as mentioned below.
MeasureValue
Antibiotic Prescribingitems per standardised prescribing unit (see definition)
Cancer Detection Rate33.3% detected by practice, out of 9 new diagnoses.
Care Quality Commission Inspection RatingsRequires Improvement
Cervical Cancer Screening80.79% screened, of 1010 eligible women.
Childhood Vaccinations up to Age 2 (score out of 10)score out of 10. Achieved over 90% coverage for 0/4 vaccinations.
Dementia - Face to Face Reviews87.50% reviewed by GP, out of 16 patients diagnosed.
Diabetes - Managing Blood Glucose Level (HbA1c)53.42% within a recommended level, out of 146 patients.
Flu vaccinations - Aged 65 and over group64.1% vaccinated, of 665 eligible people.
Flu vaccinations - Under 65 At Risk Groups47.9% vaccinated, of 388 eligible people.
High Blood Pressure Management80.69% with recommended measurement, out of 492 patients.
Mental Health Comprehensive Care Planning92.11% with a plan, out of 76 patients.
Patient Experience - Confidence and Trust in GP89.3% had confidence, of 65 respondents.
Patient Satisfaction with GP Practice Opening Times88.0% were satisfied, of 64 respondents.
Proportion of children aged 1 with full course of recommended vaccines89.23% vaccinated.
Proportion of children aged 2 with Haemophilus influenzae type b and Meningitis C booster vaccine80.49% vaccinated.
Proportion of children aged 2 with Measles, Mumps and Rubella vaccine73.17% vaccinated.
Proportion of children aged 2 with pneumococcal conjugate booster vaccine56.10% vaccinated.
Stroke prevention: medication for patients with atrial fibrillation88.64% treated, out of 44 patients.

Registered Patients

Abbey Court GP has 4009 registered patients out of this it has 1902 female registered patients and 2107 male registered patients.
Total number of male patients and female patients

Number of male and female patients, grouped by 10 years

National Patient Survey

Abbey Court GP survey as compared to national survey is as mentioned below. Green means it is better than national average of gp's and red means it is worse than the national average. NA stands for information not available.

Better than National average Worst than National average

MeasureProviderNational Avg.
The proportion of patients who would recommend their GP surgery71.2 %77.4 %
Percentage of patients rating their experience of making an appointment as good or very goodNA72.7 %
The proportion of respondents to the GP patient survey who gave a positive answer to 'Generally, how easy is it to get through to someone at your GP surgery on the phone'. Higher values are better91.5 %68 %
The proportion of respondents to the GP patient survey who described the overall experience of their GP surgery as good or very good.. Higher values are better84.8 %84.8 %
The proportion of patients rated as Very Good for involving patients in decisions about their care65.4 %74.3 %
The proportion of patients satisfied very much with opening hours83.5%76.2 %
The proportion of patients describe their overall experience of out_of hours as GoodNA66.2 %
The proportion of patients having confidence and trust in this GP84.2 %91.9 %
The proportion of patients having confidence and trust in nurse90.7 %84.5 %
The proportion of patients reported they see or speak to a GP they prefer94.3%55.6 %
The proportion of patients reported that the receptionist is very helpful92.9 %86.7 %
The proportion of patients rated the GP as Very Good for treating with care and concern75.9 %82.8 %
The proportion of patients rated the nurse as Very Good for treating with care and concern77 %77.5 %
The proportion of patients reported as Yes, that they are able to get an appointment to see or speak to someoneNA84.3 %
The proportion of patients they have a long standing health condition44.4 %53.5 %
The proportion of patients responding to the questionnaire say that they have a written care plan2.9 %3.2 %
The proportion of patients reported their GP is Good at explaining test and treatment74.2 %81.4 %
The proportion of patients reported the nurse is Good at explaining test and treatment81.2 %76.1 %
*NA : Not Available

Online Patient Transactional Services

Online Patient Transactional Services for Abbey Court are as mentioned below.
Number of patients registered at GP3976
Status of online system for booking and/or cancelling appointmentsPatients enabled the feature of book and cancel appointments online
Total number of online patients registered to use the service to book and/or cancel appointments495
Total number of appointments scheduling or cancelling transactions30
Status of online system for ordering repeat prescriptionsPatients enabled the functionality to allow them to order prescriptions online
Total number of online patients registered to use the service to order repeat prescriptions495
Total number of prescriptions ordered148
Status of online system for online patients to view their Detailed Coded Care RecordPatients enabled the functionality to allow them to view detailed coded records online
Total number of online patients registered to use an online Patient Record Access Service to access elements of the Detailed Coded Care Record340
Total number of accesses of a patients record by an online patient with Detailed Coded Care Record access13

Map and Direction






Other GP's in Tunbridge Wells

Clanricarde Medical Centre
Location: Abbey Court, 7-15 St Johns Road
Tunbridge Wells, Kent, TN4 9TF

Phone: 01892 546422
Website: www.clanricardemedicalcentre.co.uk
Dr Neil Ellwood
Location: The Down, Lamberhurst
Tunbridge Wells, Kent, TN3 8EX

Phone: 01892 890800
Website: www.lamberhurstsurgery.nhs.uk
Dr Sawyer & Partners
Location: The Old Bakery, Penshurst Road, Speldhurst
Tunbridge Wells, Kent, TN3 0PE

Phone: 01892 863040
Website: NA
Frant Surgery
Location: 34 High Street, Frant
Tunbridge Wells, Kent, TN3 9DT

Phone: 01892 750366
Website: NA

What are GPs? : GP stands for 'General Practitioner' who can deal with all type of medical conditions and mainly treats acute (short duration) and chronic (diseases that lasts for more than three months) illnesses. GPs provide routine health care checkups like physical examinations, vaccinations, simple surgical operations etc. They also provide advice on diet and smoking, preventive care and health education to patients.
GPs are not specialized in any one particular area. So, if they can't deal with any particular medical condition, they refer the patient to the specialized hospital for tests, treatment, or to see a consultant with specialist knowledge.

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